The process, not technology, is holding back virtual health

There's been a regression in the use of virtual health since its huge spike at the beginning of the COVID-19 pandemic; the answer is changing the operating model, say The Chartis Group's Thomas Kiesau and Gregg Mohrmann.
02:57 PM

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John Fowler deputy information security officer Henry Ford Health System

John Fowler, deputy information security officer at Henry Ford Health System 
(Credit: Henry Ford Health System)

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