Passport Health acquires STAT Technologies

By Mike Miliard
10:45 AM

Passport Health Communications, which develops revenue cycle and patient access software, has purchased Hazlet, N.J.-based STAT Technologies. The deal, which brings enterprise scheduling to the firm's IT portfolio, helps improve its Passport eCare suite, officials say.

The acquisition gives Passport a fully integrated suite of solutions that includes scheduling, eligibility and demographic validation, orders, patient payments, patient self-service, and claims management, said Passport CEO Scott MacKenzie.
“Scheduling is a natural expansion of the Passport eCare NEXT Suite," said MacKenzie. "It enables hospitals to begin revenue cycle functions at the point the order is received from a physician office, and improve coordination when there are different systems between the hospital and outside physician offices. Within a hospital organization it supports coordination of schedules, precertification, and onboarding between all departments, facilities, and silos of patient information, where disparate scheduling tools and other IT systems often exist."

[See also: Integration wins over functionality for scheduling.]

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He added that managing scheduled events via a Web-based enterprise approach, rather than using disparate IT systems, could generate a big ROI, since it is part of ensuring a seamless patient transition process and proper payment. Moreover, verifying payer reimbursement and patient out-of-pocket responsibility prior to delivery of service both allows the hospital to continue providing the right care at the lowest cost and helps improves patient satisfaction, offering information with which they can make informed decisions.
This new enterprise scheduling functionality spans inpatient, outpatient and surgical areas. MacKenzie notes how the integrated workflow and single view will help create a more collaborative working environment between physicians and hospitals and between departments and facilities, and will support better patient care coordination with new insight into patient logistics.

[See also: Patients are keen on self-service healthcare.]

“There is a current market need to allow physicians to easily schedule a patient into a hospital and have the hospital quickly triage the patient order for proper coverage and payment responsibilities," he said. "Different systems between the physician and hospital prevent this from occurring. We hope to bridge that gap. The revenue cycle can begin at scheduling and we want to remove barriers to that happening. Hospitals and physicians can manage all patient scheduling and financial clearance across the community using one solution from one business partner and have it seamlessly flow into their existing HIS systems.”
Together, Passport and STAT will help provide a "simple and effective way to better qualify, manage, and optimize every scheduled event in a hospital network prior to the delivery of service with an offering that improves every element of the process and reduces cost," said Ram Iyengar, CEO and co-founder of STAT Technologies.

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