NHS reduces scan and X-ray order times to seconds

By Jamie Thompson
12:37 PM

The Royal Cornwall Hospitals NHS Trust has implemented the IMS MAXIMS Order Communications Systems (OCS) solution to cut scan and X-ray order times from days to seconds.

The solution will be used by nearly 800 staff across a dozen sites to order 150,000 examinations per year.

In the previous paper-based system, it could take several days for an order to reach the appropriate person. Incomplete information or poor handwriting led to further complications in completing orders.

“The size and rural character of Cornwall means its health service has its own specific requirements, not least because the population can double during the summer holiday season, creating a huge upsurge in demand for services,” noted Shane Tickell, IMS MAXIMS CEO. “By working closely with the trust we were able to provide it with a tailored solution that suited its needs and workload.”

The IMS MAXIMS OCS ensures that all the necessary information has been entered before an order is placed. Clinicians can select from 800 possible tests and provide precise details of the view they want. As soon as the test is carried out, a clinician can view a report on-screen.

“Our clinicians like the system because they have had a lot of input into its development, so it works in just the way they want it to. It allows them to be highly specific about the view they want of a patient,” said  Simon Thorogood, MD, consultant radiologist and Senior Lead in Clinical Health Informatics.

Authorized users can access the system via a secure portal from any location. Adding to the system’s accessibility, NHS has placed 60 computers on wheels in hospital wards, allowing clinicians to enter the system and order a test at the patient’s bedside.

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