Mount Sinai signs on with OpenNotes, gives patients access to their medical record via portal

The health system joins Geisinger, Kaiser Permanente, Beth Israel Deaconess Medical Center, others in offering in-depth patient engagement opportunities.
By Bernie Monegain
10:21 AM

New York's Mount Sinai Health System is joining other high-profile health systems across the nation in embracing OpenNotes, an initiative that gives patients access to their care provider's notes in their medical records.

The notes are available for the first time in the health system's online electronic health record portal, called MyMountSinaiChart. Users can now read details of their office visit from the convenience of their personal computer, tablet or smartphone.

MyMountSinaiChart, launched in 2012, also enables patients to communicate with their doctor, access test results, request prescription refills and manage appointments.

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The goal of OpenNotes is to improve transparency, communication and trust between patients and physicians – and it's working, Mount Sinai officials say.

[Also: OpenNotes: 'This is not a software package, this is a movement']

"When patients can access their physicians' notes, they can better understand their medical issues and treatment plan as active partners in their care," said Sandra Myerson, chief patient experience officer at the Joseph F. Cullman, Jr. Institute for Patient Experience at Mount Sinai.

"This can ultimately lead to improved patient engagement, patient empowerment, and communication between patient and physician."

"Patients expect and deserve to have full access to their medical records and the Mount Sinai Health System is committed to meeting this expectation," Jeremy Boal, MD, chief medical officer at Mount Sinai Health Systems, said in a statement.

Four Mount Sinai physicians in various clinical practices conducted the initial OpenNotes pilot beginning in December 2015.

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