Hospitals see benefits in automated scheduling

By Eric Wicklund
12:00 AM


With Concerro’s Web-based system, hospital staff can access their schedules at any time and request open shifts for which they’re qualified – including shifts in other departments of the hospital. The open process allows nurses to plan their own schedules and hospital officials to fill shifts faster.

McCoy said there’s been a 32 percent reduction in the use of incentives to fill shifts. Other benefits include the elimination of costly outside agencies and traveling nurses to fill open slots, improved communication between nurses and administration and an improvement in staffing management and the posting of open shifts.

Graham Barnes, president and CEO of Concerro – formerly named BidShift – said 170 hospitals in the United States now use the company’s automated staffing services, including ShiftConnect and StaffReach.

“Concerro promotes a shared responsibility for effective staffing that recognized the commitment of existing employees and helps recruit and retain the workforce in today’s highly competitive labor market,” he said.

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