Hospitals quantify speech recognition benefits

By Armin Scheuer
12:00 AM

A number of hospitals have measured the benefits of speech recognition and the latest report comes from HCA International, a premier healthcare facility in central London. They have managed to reduce average report creation time from 24 hours to just two minutes and forty seconds. Adoption levels among radiologists had exceeded the initial goal of 60 percent by the end of the project, and with two-thirds of the roll-out complete, more than 96 percent of dictations are already processed using speech recognition.

HCA rolled out speech recognition for radiology at 12 sites, which perform some 330,000 examinations per year. The 60 radiologists serve approximately 5,000 referring physicians.

The recent announcement from HCA comes in the wake of a series of hospitals, having released their results with speech recognition, including: 

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  • The University Hospital of Oslo, Norway, say they save EUR 900,000 per year thanks to speech recognition
  • The Vejle Hospital in Denmark describes its hospital-wide implementation as "the most successful IT project ever" with an overall productivity gain of up to 7 percent
  • The Evangelische Stiftung Augusta hospitals of Bochum, Germany, achieved an improvement in turnaround time of 54-98 percent, according to an internal evaluation
  • AZ Sint-Jozef hospital in Turnhout, Belgium, managed to reduce turnaround times by up to 98 percent and now releases reports within 25 to 120 minutes, depending on the priorities set.


Study: Almost half of German hospitals use digital speech processing

According to a recently published study on eHealth adoption in Germany ("eHealth & Gesundheitswirtschaft Deutschland 2009", Wegweiser GmbH, Berlin), 94 percent of hospitals said they expected digital speech processing to improve report availability, while 68 percent said they expected cost savings. Other anticipated benefits of speech recognition include an improved flow of information, higher reporting accuracy as well as greater patient safety.

Almost half of German hospitals have digitized their report creation, but only 13 percent of them have upgraded to speech recognition yet - despite high satisfaction rates: 78 percent of speech recognition users said they were satisfied or highly satisfied with the technology, according to the Germany study.

Related information: HCA International uses speech recognition to slash turnaround times for radiology reports

Speech recognition case studies from Nuance

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