A guide to revenue cycle education at HIMSS18

The revenue cycle is changing as hospitals look to adapt financial services, tech-wise, and here are some sessions happening at HIMSS18 to learn best practices.
By Jack McCarthy
02:21 PM
guide to revenue cycle at HIMSS18

Revenue cycle management. Whether dealing with claims, high deductibles, tweaking workflows or patient experience matters, every hospital has its shares of rev cycle challenges and opportunities.

This year at HIMSS18 it will be among the big themes for hospitals executives, business administrators and revenue cycle management specialists.

To that end, multiple sessions and forums will highlight challenges, innovations, and the future promise. Here is our compilation of revenue cycle sessions at HIMSS18:

Enterprise-Wide Value Realization through IT: A Davies Story
Executives from HIMSS Davies winners Henry Ford Health System and Novant Health will discuss how aligning analytics with revenue cycle strategies lead to more than $100 million in savings. They’ll focus on change management, key performance indicators, post go-live optimization as well as continuing clinical and revenue cycle improvements playbooks for clinical and cost efficiencies.   
Speakers: Arthur Patefield, Chief Medical Information Officer, Novant Health; David Allard, Chief Medical Information Officer, Henry Ford Health System; Geoff Patterson, Vice President, Clinical Transformation and IT Integration, Henry Ford, Ryan Neaves, Director, Epic Ambulatory, Novant Health
When: 8:30 - 9:30 a.m. March 6
Where: Venetian Murano 3301

Healthcare Financial Technology: Revolutionizing the Healthcare Transaction
Many of the technologies sparking technological advancements in financial hotspots, such as London, New York and Singapore can be also fit into healthcare to potentially democratize evolving revenue models. Think: access, exchanges, modernization and platforms. Deploying some of the practices and tools in healthcare would have a positive impact on population health, care delivery, perhaps even the political discourse inside the Beltway.
Speaker: Jim St. Clair, Founder, Institute for Healthcare Financial Technology
When: 9:45 - 10:10 a.m. March 6
Where: Venetian Casanova

How to Create a World-Class Financial Service Center
This guide is about the rev cycle so comparisons to financial services are natural. Take Yale New Haven Health, for instance. YNHH charted a patient engagement strategy built on pre- and self-service tools and insurance coverage information to ultimately offers patients financial counseling and compassionate billing. The result? Increased revenue and patient satisfaction scores.
Speaker: Sharlene Seidman, Executive Director, Corporate Business Services, Yale New Haven Health
When: 4 – 5 p.m. March 6
Where: Venetian Palazzo B

AI & Machine Learning in Revenue Cycle Management
This panel will delve into the ways hospital revenue cycles are ripe for improvements fueled by artificial intelligence and machine learning as well as how providers are already reaping lower costs, higher productivity and more revenue from the tools. Digitize.AI CEO Justin Adams and the panelists will explain how deploying an AI assistant in the healthcare setting not delighted employees but also improves the hospital’s financial health.
Speakers: Valerie Barckhoff, Principal of Advisory Services, Windham Brannon; Brooke Moore, CFO, The Emory Clinic
When: 4-4:20 p.m. March 6
Where: Sands Hall G Booth 9900

Implementing Work-from-Home in the Revenue Cycle
Texas Health Resources boasts a centralized business office that is 100 percent virtual and now has more than 350 revenue cycle staff telecommuting. A THR official in this session will outline the metrics, processes and tools that made that not only possible but successful, including a look at how the system ensures consistency among various revenue cycle departments and securely shares data to boost productivity and employee satisfaction.
Speaker: Patti Consolver, Senior Director, Patient Access, Texas Health Resources
When: 1 – 2 p.m. March 7
Where: Venetian Galileo 901

Five Gotcha’s in Moving to Risk-Based Contracting
It’s no secret that there’s plenty of risk in risk management. Without giving away too much, here’s a taste of what this speaker will address: having a complete enough picture of your population, understanding exactly which grouping of patients is really at risk, ever-present cash flow issues, nailing ROI in population health management programs and effectively allocating resources to at-risk patient populations.
Speaker: Daniel Hoemke, President, Basehealth
When: 11:30 - 11:50 a.m. March 8
Where: Venetian Casanova

Creating Strategic Alignment for a Value-Based World
Can you get to a value-based model in three years? Leigh Williams and Justin Barnes will take the stage to share strategic advice on understanding where care quality and rev cycle meet, new models, best practices for engaging clinical and financial professionals, and identifying your hospitals unique needs to succeed.
Speakers: Leigh Williams, Administrator, Business Systems, University of Virginia Health System; Justin Barnes, Director, Justin Barnes Advisors
When: 1 – 2 p.m. March 8
Where: Venetian Galileo 904

AI and Machine learning in the Revenue Cycle
Yes, this one is distinct from the aforementioned AI & Machine Learning in Revenue Cycle Management. Consider this “a beginner session on understanding AI and Machine Learning as it relates to the revenue cycle.” That means looking at basic AI concepts and how they can augment decision making in the rev cycle realm.
Speakers: Rich Waller, Co-founder & CTO, Visiquate; Colt Briner, VP Solution Management, Visiquate
When: 1:30 - 1:50 p.m. March 8
Where: Sands Hall G Booth 9900

Finding the ROI of AI
No revenue cycle discussion is complete without some expertise about return on investment and HIMSS18 is no exception. Speakers from Cedars-Sinai and Deep 6 AI, in fact, will outline how AI is enabling health systems to drive revenue via more clinical trials and cutting-edge treatments. They will look at the promise of AI for patient matching, trail design, participant recruitment, and share insights about how to develop ways to monetize patient data.
Speakers: Bobbie Rimel, Associate Director for Gynecological Clinical Trials, Cedars-Sinai Medical Center; Wout Brusselaers, Chief Executive Officer, Deep 6 AI
When: 2:30 - 3:30 p.m. March 8
Where: Venetian Palazzo D

HIMSS18 Preview

An inside look at the innovation, education, technology, networking and key events at the HIMSS18 global conference in Las Vegas.

More regional news

John Fowler deputy information security officer Henry Ford Health System

John Fowler, deputy information security officer at Henry Ford Health System 
(Credit: Henry Ford Health System)

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