Epic takes Best in KLAS awards once again

The EHR vendor wins best Overall Software Suite and in two other categories, while Impact Advisors and Premier score top marks for Overall IT Services and Management Consulting firms, respectively.
By Mike Miliard
04:34 PM

For the ninth year in a row, Epic earned the top score for Overall Software Suite in the annual Best in KLAS 2019 Software & Services report.

The Verona, Wisconsin-based health IT giant also scored top marks in the Overall Physician Practice Vendor category, and was best-rated in nine segments, while also winning category leader awards in two others.

In other major categories, Impact Advisors was named the top Overall IT Services Firm. It also won top marks for HIT Enterprise Implementation Leadership and was also the winner in the Clinical Optimization cate. Premier, meanwhile, earned the award of top Overall Healthcare Management Consulting Firm.

Best in KLAS is an annual survey from the Orem, Utah advisory firm, based on the 2,500 or so interviews it conducts with providers and payers each month. On an annual basis, that feedback represents the opinions of clinicians and other healthcare decision-makers  from more than 4,500 hospitals and 2,500 outpatient clinics.

Here are some of the top software, services and medical equipment leaders for 2019:

Acute Care EMR (Large Hospital / IDN)
Epic EpicCare Inpatient EMR

Ambulatory EMR (11-75 Physicians)
Epic EpicCare Ambulatory EMR

Ambulatory EMR (More than 75 Physicians)
EpicCare Ambulatory EMR

Cardiology
Watson Health Imaging Merge Cardio

Care Management Solutions
Casenet TruCare

Claims & Clearinghouse
Waystar Clearinghouse

Community HIS
athenahealth athenaOne for Hospitals & Health Systems

Enterprise Resource Planning
Workday HCM, Financial Management and Supply Chain

Health Information Exchange
Epic Care Everywhere

Healthcare Business Intelligence & Analytics
Dimensional Insight Diver Platform

Home Health
Thornberry NDoc

Laboratory (Large Hospital / IDN)
Epic Beaker

Long-Term Care
MatrixCare

PACS (Large Hospital / IDN)
Sectra PACS

Patient Access
DCS Global Patient Access

Patient Accounting & Patient Management (Large Hospital / IDN)
Epic Resolute Hospital Billing

Patient Portals
Epic MyChart

Payer Claims & Administration Platforms
Conduent MediTrac (Health Solutions Plus)

Payer Quality Analytics
MedInsight Platform

Population Health
HealthEC Population Health Management Suite

Practice Management (11-75 Physicians)
NextGen Healthcare NextGen Enterprise PM

Practice Management (More than 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

Small Practice Ambulatory EMR/PM (10 or fewer Physicians)
Aprima EHR/PM

Speech Recognition: Front-End EMR
M*Modal Fluency Direct

Virtual Care Platforms
InTouch Health Telehealth Network

VNA Image Archive
Carestream Vue Archive

Application Hosting
Epic (Clinicals & Financials)

Cybersecurity Advisory Services
Meditology Services

Extended Business Office
HRG

Financial Improvement Consulting
PwC

Healthcare Management Consulting
Premier

HIT Advisory Services
Optimum Healthcare IT

HIT Enterprise Implementation Leadership
Impact Advisors

HIT Implementation Support & Staffing
Galen Healthcare

Partial IT Outsourcing
ROI Healthcare Solutions

Revenue Cycle Outsourcing
Navigant

Strategy, Growth, & Consolidation Consulting
Premier

Technical Services
Navin, Haffty & Associates

Value-Based Care Consulting
Deloitte Consulting

Value-Based Care Managed Services
Arcadia.io

Worksite Health Services
Activate Healthcare

Automated Dispensing Cabinets
Omnicell OmniRx

Smart Pumps
ICU Medical Plum 360

ON THE RECORD
"Best in KLAS is about raising the bar for healthcare technology," Adam Gale, president of KLAS, said in a statement about the new report. "It's providers and payers demanding better performance, usability and interoperability. Ultimately, Best in KLAS is about giving providers and payers the tools they need to facilitate superior care and improved outcomes."

Twitter: @MikeMiliardHITN
Email the writer: mike.miliard@himssmedia.com

Healthcare IT News is a HIMSS Media publication.