Cleveland Clinic, Candescent to re-engineer radiology

'This partnership will help the radiology community improve quality and productivity'
By Bernie Monegain
03:43 PM
Doctor and patient with Xray

Cleveland Clinic and Waltham, Mass.-based Candescent Health have partnered to create a nationwide cloud-based radiology network.

They will start by defining quality standards and improving workflow processes.

As part of the collaboration, Cleveland Clinic will assist Candescent Health develop new, clinically-focused products to improve the productivity, efficiency and diagnostic performance of radiology practices nationwide. Working together, Candescent Health's technology will expand the reach of Cleveland Clinic's advanced radiology services to other health systems across the country. Also, Cleveland Clinic has the opportunity to make an equity investment in Candescent Health in the future.

"The healthcare model of the future requires that we find better, more efficient ways to provide services," Cleveland Clinic President and CEO Toby Cosgrove, MD, said in a statement. "That will only happen through technological advances that lower costs, drive efficiencies and allow doctors to put patients first. This partnership will help the radiology community improve quality and productivity by expanding technology and clinical expertise to health systems throughout the country."

[See also: Better IT needed for radiology's big changes ahead.]

Radiology touches nearly every facet of healthcare, including patient safety, physician referrals and multiple diseases and conditions through the use of X-rays, CT scans, MRIs, ultrasound, radiation therapy and other procedures.

With more than 177 radiologists conducting some 2.3 million studies annually, including the full range of subspecialist capabilities, Cleveland Clinic already is one of the nation's top five radiology providers.

"We are thrilled to be working with a healthcare innovator and leader like Cleveland Clinic to accelerate what we believe is an essential shift in the radiology care model that drives greater healthcare value on a nationwide basis," Scott P. Seidelmann, founder and CEO of Candescent Health, said in a news release. "Cleveland Clinic not only has the foresight to understand that radiology is undergoing significant change, but is willing to lead radiology through that crucial transformation. This fundamental reengineering of the radiology care model will have an enormous positive impact on patients, referring providers and healthcare systems overall."

"Through this sophisticated workflow system, radiologists will be able to streamline and eliminate administrative tasks, allowing them to focus on patient care and the clinical work we were all trained to do," added Michael Phillips, MD, director, Center for Business Development, Imaging Institute at Cleveland Clinic.

[See also: IBM Watson antes up $1B to buy Merge.]
Candescent Health's RadPerform was conceived and designed by veteran radiologists to manage one of the nation's largest multi-location practices for more than a decade.

RadPerform includes three integrated components:

  • A cloud-based and data/rules-driven workflow, including smart work-lists, targeted routing, schedule management, and quality-management.
  • 24 x 7 case and workflow monitoring and radiologist support to expedite cases and communications, ensuring that daily, operational goals are met.
  • Ongoing performance analytics with specific recommendations for how to adjust operations to satisfy desired KPIs.