CityMD taps par8o for scheduling and referral management

The urgent care center said it will combine the par8o technology with its care coordination services to better match patients with specialists. 
By Jeff Lagasse
03:23 PM
CityMD par8o referral management

CityMD announced that it is deploying par8o technology to enhance referral management.

Combined with CityMD's central care coordination services, par8o will better facilitate scheduling for patients — essentially ensuring that CityMD patients who need a referral are quickly scheduled for an appointment with their choice of in-network provider.

CityMD's 55 New York metro-area clinics will join the 2,700 providers at approximately 350 locations already using par8o in the immediate area. That means referral specialists will be able to schedule and coordinate care between offices. The organizations also claim par8o's technology will be used to allow patients a smoother transition from CityMD to the next step of their care.

[Also: Cedars-Sinai partners with startups Well and Grace on secure messaging, end-of-life care]

CityMD is just the latest organization to use the par8o platform. Others include MGM Resorts in Las Vegas, The William F. Ryan Community Health Network, Dignity Health, and St. Joseph Health System in Anaheim, California.

"A referral -- the moment a provider recognizes that a patient will need another step in their care -- tends to be a particularly critical moment in a patient's journey, because it occurs when there has been a new diagnosis or an escalation in care," said Daniel Palestrant, CEO of par8o, in a statement. He said the partnership could minimize out-of-pocket costs.

Though CityMD is largely centered around the New York area, the clinic chain is also branching out across the country, most recently signing agreements to open clinics in the Seattle metropolitan area through a partnership with CHI Franciscan Health.

Twitter: @JELagasse

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