CfH seeks security, efficiency for healthcare messaging system

By Chip Means
12:00 AM

As part of its mission to overhaul and modernise the technology of the United Kingdom's National Health Service, the Connecting for Health IT programme has selected new messaging applications to leverage the security and efficiency of information exchanges between healthcare workers. 


CfH primary contractor Cable and Wireless selected Mirapoint's Message Server and RazorGate applications to enact the improvements within the NHSmail service. The deployment of NHSmail began in Oct. 2004, and since then its number of users has grown from 25,000 to 105,000. Upon full completion of the seven-year deployment, more than one million people will use the system's messaging features. 


Mirapoint's applications add to NHSmail's features, which include calendaring and fax/SMS messaging in addition to basic email and directory services. 


Security and efficiency are the top values of NHSmail users, who participate in enterprise-wide calendar sharing and inboxes common to multiple organisations. A CfH spokesperson said that because NHSmail is the only email service permitted for the transmission of patient data, the widespread accessibility of information is also highly valued. 


Within NHS trusts, the leveraged system is expected to benefit staff and patients alike. "Any increase in the speed and security of communications between clinicians will inevitably result in enhanced patient care," the spokesperson said. "NHSmail should lead to increased confidence amongst patients that their details are being handled with a significantly increased level of security."  

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