Best Hospital IT 2016: Mahaska Health Partnership embraces innovation with a little help from Raspberry Pi and Apple TV

A small staff but big expectations mean creativity is needed to put patients first at the Iowa hospital.
07:37 AM
Best Hospital IT 2016: Mahaska Health Partnership

Best Hospital IT 2016: #2 Small Hospital
Mahaska Health Partnership, Iowa
IT Staff: 6
Overall Score: 75.82%

Chris Hickie, information technology director at Osakaloosa, Iowa-based Mahaska Health Partnership, has been with the critical access hospital for eight years. Even at a small facility in the rural heartland, it's been a whirlwind of activity.

"The past five years we've seen just such a rapid change in regulatory needs and compliance," said Hickie. "Even though the projects and innovations we do here at the organization are very business-driven, we focus such a large amount of our time on compliance."

With a staff of just six, clearly there are other areas Hickie would prefer to focus his teams' energies. But he's pleased with the creativity with which his small group is able to solve problems across the hospital, and make patients' lives there better.

"As a critical access hospital, we don't always get to lead the technology, from a financial resources perspective," he said. "Sometimes we have to turn to open source technologies, like using Raspberry Pi for digital signage across our organization." Or other forward-looking projects, like helping "future-proof" the rooms in a newly constructed wing by installing AppleTV on every TV in that wing. 


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"Patients can Airdrop movies to their TV in their patient room – even other simple little things like doing iPad integration with a third party interpretive service, so patients can have better care and compliance with interpretive services that are face to face," said Hickie.

In the near future, "I really think population health software systems and data warehousing is going to be key," he said. "We're generating mounds and mounds of data that will allow us to analyze it and interpret it in ways that will not only benefit our primary care providers and how we're able to provide value-based care but I think just really lead to better decisions in how we treat our patients here in a small community."

Mahaska Health "puts a large focus on ensuring we have the tools to perform our jobs effectively and efficiently, and our team just has an unrelenting pursuit of services support of the tools that we use here at the organization," said Hickie. "And our team just truly understands our role as frontline supporters of technology for providers and clinicians at the organization."

 

Workplace culture was one of 87 questions senior executives (CIO, CMIOs, etc.), directors of IT, clinical and systems analysts, technicians, help desk staff and others responded to on our survey.

Overall Ranking


Question Very dissatisfied or Disagree completely Dissatisfied or Disagree Neutral Satisfied or Agree Very satisfied or Agree completely
Question Very dissatisfied or Disagree completely Dissatisfied or Disagree Neutral Satisfied or Agree Very satisfied or Agree completely
How satisfied you are working for the IT department at this organization? 0.0% 0.0% 0.0% 0.0% 100.0%
How satisfied are you with your job and elements of your day-to-day work? 0.0% 0.0% 0.0% 16.7% 83.3%
How satisfied are you with your immediate work unit, team or IT department group? 0.0% 0.0% 0.0% 0.0% 100.0%
How satisfied are you with your direct supervisor, manager or group head, the person you report to directly? 0.0% 0.0% 0.0% 16.7% 83.3%
How satisfied are you with the senior management and leadership of your organization? 0.0% 0.0% 0.0% 33.3% 66.7%
How satisfied are you with the workplace culture in this organization? 0.0% 0.0% 0.0% 0.0% 100.0%
How satisfied are you with training, professional development and advancement in this organization? 0.0% 0.0% 0.0% 16.7% 83.3%
How satisfied are you with compensation, benefits and employee recognition at this organization? 0.0% 0.0% 0.0% 16.7% 83.3%
I plan to continue my career with this organization. 0.0% 0.0% 0.0% 0.0% 100.0%
I would recommend employment here to a friend. 0.0% 0.0% 0.0% 0.0% 100.0%

 

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