By Mike Miliard 02:24 pm September 13, 2019
A new report from Manatt Health Strategies points to big differences in how return on investment should be gauged, depending most importantly on provider type – but also on acuity mix, IT infrastructure, staffing and other considerations.
How asynchronous telemedicine saved SSM Health 18 minutes per visit
By Bill Siwicki 02:27 pm September 09, 2019
The health system is averaging 600 virtual visits per month with its new telehealth offering, gaining efficiencies for caregivers and boosting patient satisfaction.
Provider and patient satisfaction soar at Goshen Health with secure text messaging

Goshen Hospital.

By Bill Siwicki 12:22 pm September 06, 2019
More than 80% of users are very or extremely satisfied with the ability to directly communicate with surgeons, and the secure messaging app has also resulted in patients and caregivers being more relaxed.
AMA launches Practice Transformation Initiative to combat physician burnout
By Bill Siwicki 12:30 pm September 05, 2019
The mission of the project is to fill the knowledge gaps regarding effective interventions to reduce burnout and dissatisfaction.
By Mike Miliard 11:31 am September 05, 2019
Paul Brient, who led the EHR optimization company for 17 years, will be in charge of product strategy and building out athenahealth's clinical network services.
Alert fatigue a big problem for cybersecurity professionals too
By Mike Miliard 01:53 pm August 30, 2019
It's not just for clinicians anymore: Security operations center analysts say they're inundated with more and more alerts, and spend too much time sorting through false positives.
OIG audit: Massive backlog in digitizing VHA medical records
By Nathan Eddy 11:11 am August 26, 2019
VHA medical facilities have a cumulative medical document backlog equivalent to more than five miles of stacked paper, with nearly 600,000 electronic files dating back to 2016.
By Rebecca McBeth 09:00 am August 26, 2019
Waitematā District Health Board (DHB) in New Zealand has developed a Digital Academy to train its clinical IT leaders of the future.
Health data aggregation platform helps Northwest Physician Network drastically reduce ER care

Northwest Physicians Network in Tacoma, Washington.

By Bill Siwicki 12:40 pm August 23, 2019
The independent physician association in collaboration with community providers and EMS services has seen a 44% drop in 911 calls, 47% reduction in EMS transport, 36% reduction in ED visits, 42% reduction in hospital admissions and 31% decrease in observation stays.
Nuance expands AI-based platform to help surgeons with documentation
By Nathan Eddy 11:17 am August 23, 2019
It’s the beginning of a move to the next generation of AI-based tech, which will take a multi-party colloquial conversation between the clinical team and the patient to create a narrative and structured data, eliminating the keyboard from the surgical room completely, the company said.

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