Workflow

Online patient scheduling tech lowers no-show rate at Prevea Health to 4%

By Bill Siwicki 01:11 pm October 19, 2018

Further, 38 percent of online appointments are booked after hours, which helps with both patient retention and new patient acquisition.

Nuance dominates radiology speech recognition market, new study finds

By Bill Siwicki 12:18 pm October 17, 2018

The Reaction Data research shows the vendor holds 81 percent market share and details the runners up along with other findings.

Leapfrog Group says it will conduct safety ratings for ambulatory surgery centers

By Mike Miliard 03:56 pm October 16, 2018

Expanding from hospital assessments, the patient safety group will publish a national report by this time next year, with data on individual ASCs available by 2020.

Credit: Google Maps

How Penn Medicine is redesigning its EHR for a new era of care

By Mike Miliard 04:53 pm October 11, 2018

Penn Medicine is pursuing a new initiative it says will innovate electronic health records for 21st Century medicine. The goal, officials say, is to make the technology more interactive and responsive to clinicians – nudging the EHR into a new era where it's not just a documentation system but a crucial tool for care delivery.

Vocera Minute hanging on neck of a doctor

A clinician carries a wireless voice communication badge around his neck. Credit: Vocera on YouTube

How clinical communication tools help improve one ER's 'left without being seen' rate

By Bill Siwicki 10:29 am October 02, 2018

This case study shows how Hardin Memorial Hospital lowered that rate from 5.6 to 2.2 percent – and improved its HCAHPS scores thanks to better communication between doctors and patients.

Poll results: Digital health tools ahead of hospitals in the race to consumerism

By Tom Sullivan 11:45 am September 30, 2018

While many readers are optimistic that healthcare will make progress on consumerism in one to three years, others said it will take between five and seven to actually happen.

Artesia General Hospital in Artesia, New Mexico.

What innovation looks like at a small, remote hospital

By Mike Miliard 08:49 am September 28, 2018

Artesia General Hospital stays focused on building partnerships where it can, optimizing its EHR and enhancing patient and physician experience.

Checklist: Moving innovation projects from pilot to production

By Mike Miliard 11:05 am September 27, 2018

Automation, customization and – above all – an ability to show value and ROI are must-haves for hospitals looking to make promising tech take root.

Springhill Medical Center in Mobile, Alabama. Credit: jca2112 via Wikipedia

What innovation looks like at a medium-sized hospital

By Mike Miliard 10:50 am September 27, 2018

Mobile, Alabama-based Springhill Medical Center keeps a focus on physician and patient engagement as it works to drive process improvements and stay competitive.

Microsoft says care coordination and secure messaging tools are coming to its Teams platform

By Tom Sullivan 10:06 am September 26, 2018

The software giant will enable caregivers to communicate and integrate with EHR systems.

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