Workflow

By Mike Miliard 03:09 pm December 13, 2019
As healthcare moves further into the post-electronic health record era, approaches to one of its foundational technologies have been slowly evolving to fit the times.
Care collaboration tech helps hospital reduce unnecessary psychiatric ED visits by 78%

Sturdy Memorial Hospital in southeast Massachusetts.

By Bill Siwicki 11:53 am December 10, 2019
Sturdy Memorial Hospital accomplished this by contacting the right case manager when a behavioral health patient presented at the ED, coordinating with case managers, and transitioning the patient to appropriate care in an outpatient setting.
Telehealth helps one hospital reduce ER overflow hours from 1,700 to 148

CaroMont Regional Medical Center.

By Bill Siwicki 12:52 pm December 03, 2019
Since launching telepsychiatry, CaroMont Regional Medical Center’s emergency department has reduced length of stay for psychiatric patients by approximately 70%.
By Nathan Eddy 10:14 am December 02, 2019
As the clinician burnout epidemic continues, a new JAMA report shows how provider well-being is critical to patient safety.
By Bill Siwicki 10:36 am November 27, 2019
The Arizona health system's tech-driven pilot effort has resulted in a 21.6% average reduction in A1c, and 83% of patients report an increase in confidence to self-manage their diabetes.

Athenahealth CEO Bob Segert

By Mike Miliard 11:25 am November 26, 2019
After a challenging few years marked (to put it mildly) by "lots of change," the chief executive describes athena's goals for product integration, SaaS innovation and client service now that its new leadership team is in place.
Half of patients use online self-scheduling after hours at Benefis Health System

Benefis Health System east campus.

By Bill Siwicki 12:07 pm November 22, 2019
The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.
Health system’s Epic, Infor best-in-suite approach helps fix interoperability challenges

Faith Regional Health Services.

By Bill Siwicki 11:59 am November 21, 2019
Faith Regional Health Services learned a couple of lessons during its transition from legacy systems, including the importance of training and paying attention to workflows.
By Bill Siwicki 11:42 am November 19, 2019
Horrid handwriting, redundant EHR tasks and lengthy documentation plagued Falls Community Hospital and Clinic. Not anymore, thanks to new note templates and tools.
At Sentara Healthcare, biometric tech links patients to correct records
By Bill Siwicki 12:35 pm November 18, 2019
The palm print identity authentication system connects 750,000 patients to their Epic EHR – in one case, even when a patient was having a stroke and unable to speak.

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