Patient Engagement

Is the Patient or Member Experience You’re Delivering on Life Support? Lessons for Payers and Providers
12:13 pm November 24, 2020
Customer experience is a crucial part of a health organization’s success—and it’s growing in importance as more providers switch to value-based models of care. What can providers and payers do to ensure that they meet their patients and members’ needs?
Virtual Care
By Avanade 12:24 am July 28, 2020
As patient acceptance of virtual care has increased and social distancing concerns have demanded it, there are new ways that healthcare providers can leverage technology to bring patients, care givers and specialists together to deliver better, safer care at scale.
Whitepaper cover.
By Kyruus 01:28 pm July 21, 2020
Do you know how patients feel about virtual care? Prior to COVID-19, it lacked broad adoption. Today, 72% of patients report having had their first virtual visit during the pandemic and the vast majority now seek it as a standard part of their future care.
Whitepaper cover.
By Kyruus 01:25 pm July 21, 2020
The need for accurate, up-to-date information about providers and healthcare services is now more important than ever. With more consumers turning to the internet to look for healthcare information, especially around COVID-19 care, organizations need a flexible digital strategy to respond.
Doctors looking at a laptop.
01:00 pm July 14, 2020
In the world of healthcare, technology is often viewed either as an enabler or a barrier. For many healthcare IT departments, using digital technology to transform the patient and clinician experience sits atop their wish lists and roadmaps. But modernizing antiquated hospital technology systems isn’t as simple as creating your own mobile...
Business meeting.
07:07 am July 07, 2020
It’s more important than ever that healthcare organizations are able to quickly onboard the best clinicians and get them up and running to treat patients. However, with so many healthcare systems running on outdated, legacy systems that make credentialing management a challenge, this isn’t always the case.
Doctor talking to patient
11:00 am May 12, 2020
Today’s complex healthcare ecosystem requires a personalized experience in order to help patients navigate the most appropriate care journey.  To be successful, strategies must be put in place to drive patient engagement that educates, facilitates communication, improves outcomes and ultimately reduces costs. This has become even more...
Busy hospital
02:00 pm May 05, 2020
Healthcare records remain one of the “holy grail” personally identifiable information (PII) data types for cyber-criminals. With patient data being more valuable to attackers than ever, alongside stricter HIPAA and HITECH compliance requirements and an ever-growing device inventory to manage, IT teams must account for these risks in...
senior using laptop
By 02:51 pm April 14, 2020
Learn how to enable organizational responsiveness and business continuity in these challenging times. Microsoft’s Healthcare and Life Sciences team demonstrates how organizations can manage internal crisis response and communication as well as focusing on how healthcare providers can manage patient and community outreach as part of their...
Dr. talking to patient
By 01:00 pm March 24, 2020
With better ways to build and maintain strong patient relationships, providers can actually reduce costs while improving the quality of care. Ideally, patient engagement solutions enable caregivers to create a more integrated, continuous feedback loop, allowing them to stay connected with patients at home as well as within their facility's...