Patient Engagement

By Bill Siwicki 01:21 pm November 26, 2019
At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.
Doctor talking to patient
By Healthcare IT News 04:25 pm November 22, 2019
This month, our coverage will continue a special focus on the patient experience. We'll talk to the thought leaders and first-movers reimagining the how and where of patient-friendly tech, and report on ways to activate, if not delight, the people they treat.
Half of patients use online self-scheduling after hours at Benefis Health System

Benefis Health System east campus.

By Bill Siwicki 12:07 pm November 22, 2019
The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.
By Mike Miliard 10:31 am November 22, 2019
As providers seek to improve the patient experience and engage patients for better health outcomes, a KLAS report explores how vendors' claims square with health systems' priorities.
Fitbit products
By Laura Lovett 02:54 pm November 21, 2019
MobiHealthNews sat down with Amy McDonough, SVP and general manager of Fitbit Health Solutions, prior to the news that Google was set to acquire Fitbit.

Dr Charles Alessi, chief clinical officer at HIMSS, outlines how the 2030 patient would have access to their customised care and wellness record. 

By Charles Alessi 06:55 am November 21, 2019
Dr Charles Alessi, chief clinical officer at HIMSS, outlines how the 2030 patient would have access to their customised care and wellness record. 
Healthcare in 21 years: data sharing, empowered consumers, big breakthroughs
By Nathan Eddy 12:50 pm November 20, 2019
As it looks ahead to 2040, Deloitte sees fundamental improvements in the decades ahead – with advances in interoperability, improvements for patient access and major medical discoveries enabling fundamental behavior change for better health.
At Cigna, telehealth reduces patient costs and ER visits, and boosts use of generic Rx

A look at how patients make telemedicine appointments through Cigna's telehealth program.

By Bill Siwicki 11:37 am November 20, 2019
In addition, Cigna’s telemedicine customers have given high patient satisfaction scores: a Net Promoter Score of 81.1 among those who use the service.
By Bill Siwicki 11:42 am November 19, 2019
Horrid handwriting, redundant EHR tasks and lengthy documentation plagued Falls Community Hospital and Clinic. Not anymore, thanks to new note templates and tools.
At Sentara Healthcare, biometric tech links patients to correct records
By Bill Siwicki 12:35 pm November 18, 2019
The palm print identity authentication system connects 750,000 patients to their Epic EHR – in one case, even when a patient was having a stroke and unable to speak.

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