Patient Engagement

By Philipp Grätzel von Grätz 05:20 am December 23, 2019
Everybody talks about putting the patient in the driving seat. But connected care platforms that take this vision seriously continue to experience a hard time. How should patient-centricity be reimbursed?
pediatric telemedicine
By Laura Lovett 06:07 am December 19, 2019
The new money will be put towards launching the company's clinics and digital platform.
Patient engagement tech reaps $1 million annually for health system

Community Memorial Port Hueneme, part of the Community Memorial Health System based in Ventura, California.

By Bill Siwicki 12:11 pm December 18, 2019
Community Memorial Health System sees a 29% reduction in no-shows and an automatic way to fill cancellations, which all leads to more revenue.

Credit: HA Go

By Dean Koh 10:36 pm December 17, 2019
Besides integrating several HA apps that are currently in use, the newly developed HA Go has new added features.
Revisiting PwC’s report on the top issues facing healthcare in 2019
By Bill Siwicki 12:58 pm December 16, 2019
The consulting giant issued a forward-looking report in January 2019. Healthcare IT News went back to see what the report’s key issues look like at year’s end.
By Mike Miliard 03:12 pm December 12, 2019
The enterprise-wide effort, which comes as part of the Boston health system's larger five-year strategic plan and rebranding, is aimed at improving patient experience.
Providers innovated patient engagement and experience in 2019
By Bill Siwicki 01:32 pm December 12, 2019
Whether enabling patients to understand costs, helping them manage billing or reminding them to get to the doctor, healthcare organizations are harnessing technology to more effectively engage patients.
Northwell Health deploys chatbot to reduce colonoscopy no-shows
By Mike Miliard 04:21 pm December 05, 2019
The conversational AI technology, based on Conversa Health’s automated platform, can help inform and calm apprehensions about the invasive procedure, and reduce appointment cancellations.
Health system deploys cost calculator to offer patients price transparency
By Bill Siwicki 12:27 pm December 05, 2019
University Health Care System has replaced the manual process of creating price estimates with a digital tool that’s accurate within 5% – and patients’ upfront payments have been steadily increasing.
By Dean Koh 02:39 am November 28, 2019
Perspectives from the patient and provider were shared about the complexities of access and use of patient data at a panel discussion at the HIMSS Australia Digital Health Summit.

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