Patient Engagement

call center console communication platform

Credit: Telmediq

By Mike Miliard 04:17 pm February 28, 2018
Integrates with Epic, Cerner and Meditech EHRs, allowing call center agents to take inbound calls from patients and clinicians and contact clinical staff via secure text.
value-based care

Wolters Kluwer Health CEO Diana Nole

By Jessica Davis 01:47 pm February 27, 2018
While value-based care is often seen as a challenge, Diana Nole feels it’s an opportunity to shift into improving outcomes and improving quality.
patient advocacy

Kristina Sheridan is a department head and researcher at the MITRE Corporation. She and her daughter Kate will talk about patient empowerment at HIMSS18 on March 8.

By Jonah Comstock 12:31 pm February 23, 2018
Chronic disease patients can teach the healthcare system a lot about making the system work better.
HIMSS18 guide to patient experience

The scheduled is packed with patient experience educational sessions and show floor demos planned for HIMSS18.

By Jack McCarthy 10:24 am February 21, 2018
From the rise of Chief Experience Officers and cool new tools to scalable programs, there are a lot of sessions about enhancing the patient experience.
educating patients

In a new study of more than 400 participants, patient educators will provide education information through bedside laptops instead of printed materials in hopes of better engaging patients.

By Dave Muoio 10:26 am February 14, 2018
Researchers are investigating whether giving patients consumer-friendly digital tools can help improve adherence to lower readmissions, and they’ll share the results at HIMSS18.
CXO in healthcare

University of Chicago Medicine CXO Susan Murphy will be speaking at HIMSS18 on March 7. 

By Jessica Davis 10:14 am February 14, 2018
University of Chicago Medicine Chief Experience and Innovation Officer dives into her role and how it can be used to improve patient experiences, engage employees and fuel patient engagement.
consumerism in healthcare

Preston Gee is the Vice President of strategic marketing at Christus Health and will be speaking at HIMSS18 on March 7.

By Jonah Comstock 09:14 am February 14, 2018
While consumerism and retail concepts like customer satisfaction are nothing new to other industries, healthcare has some catching up to do.
patient generated health data

Ajay Mittal, associate director of IT at the American College of Cardiology, will be speaking at HIMSS18 on March 8.

By Laura Lovett 03:32 pm February 13, 2018
The trickiest part is getting people to keep using the devices, even six months is a challenge.
FDA decision support guidance
By Mike Miliard 01:27 pm February 07, 2018
The informatics group says that with big innovation on the horizon it still sees ongoing confusion among developers and clinicians over which CDS and PDS software is considered a "device" and which isn't.
patient-centered care
By Bernie Monegain 03:25 pm February 06, 2018
But building the new model of care plans is a difficult task, Mass General geriatrician Terry O’Malley says.

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