Patient Engagement

By Artur Olesch 01:29 pm May 23, 2019
For many, self-monitoring is becoming a new philosophy for life, argues digital health journalist and blogger Artur Olesch.
By Mike Miliard 04:15 pm May 21, 2019
Deloitte's view of the future: empowered consumers taking advantage of open, secure platforms that intermingle disparate information for care coordination and wellness "nudges." Now we just need to get there.
By Charles Alessi and Richard Barker 03:07 am May 21, 2019
With health and care systems being subjected to significant changes associated with digital transformation, Charles Alessi and Richard Barker explore their implications for the future of medical care.
Care coordination network enables Aspire Health to best deploy case managers
By Bill Siwicki 03:39 pm May 16, 2019
Real-time notifications have allowed the case managers to follow up with more patients during their hospital stay and engage members. It’s also made for more accurate contact information.
By Mike Miliard 12:42 pm May 16, 2019
Patients were frustrated with the outpatient registration process, but a web-based approach with online questionnaires boosted check-in rates and satisfaction scores.

Geoff Colvin speaks Wednesday at the Cleveland Clinic and HIMSS Patient Experience Summit

By Mike Miliard 11:31 am May 15, 2019
Even as EHRs, telemedicine and AI continue to transform clinical practice, certain core human qualities – civility, respect, empathy, collaboration – are "what make us valuable."

Thomas Jenike, MD, at the Cleveland Clinic and HIMSS Patient Experience Summit on Tuesday

By Mike Miliard 05:22 pm May 14, 2019
Too many well-meaning providers are "yessing" themselves into serious overwork, putting their health and their patients' health at risk, says one doctor who learned that the hard way – and did something to fix it.

Cleveland Clinic Chief Experience Officer Adrienne Boissy, HIMSS Chief Americas Officer Denise Hines, Cleveland Clinic CEO Tom Mihaljevic and Cleveland Clinic Executive CNO Kelly Hancock (left to right). 

By Tom Sullivan 11:05 am May 14, 2019
As healthcare becomes “life care” hospitals are evolving the patient experience with digital health tools and that calls for new language in some cases.

Press Ganey CEO Joe Greskoviak speaks with Cleveland Clinic Chief Experience Officer Adrienne Boissy, MD

By Mike Miliard 10:47 am May 14, 2019
"We're all looking to accomplish a lot," said Press Ganey's CEO at the HIMSS and Cleveland Clinic Patient Experience Summit. "But without the right organization and understanding, we'll collapse under the weight of aspirations."
By 04:28 pm May 13, 2019
Dr Victoria Betton, founder and managing director of mHabitat, will be speaking about this and related issues at the HIMSS & Health 2.0 European conference in Helsinki later this year.

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