Patient Engagement

By Nathan Eddy 10:34 am March 17, 2020
Customer relationship management tools can help healthcare organizations attract, acquire, and retain patients – and give insights to drive behavior change and manage chronic conditions.
Verily's COVID survey.
By Dave Muoio 03:57 pm March 16, 2020
First announced by President Trump on Friday as a nationwide resource, the testing-referral service already seems to have reached its capacity among California's Santa Clara and San Mateo counties.
By Nathan Eddy 12:13 pm March 13, 2020
The technology enables remote monitoring, allowing for the engagement of patients in their homes and facilitating communication between quarantined people and healthcare providers.

Above image: What people can expect to see the first time they access My Health Record after the system upgrade. Credit: ADHA

By Dean Koh 05:21 am March 13, 2020
The latest upgrade makes it easier for people to control who sees and accesses their health information.  
Wayfinding helps Abbott Northwestern patients navigate 2.7 million square feet
By Bill Siwicki 12:29 pm March 12, 2020
A tip from the director of information services: Never rely on WiFi or cellular networking. Always use Bluetooth beacons inside hospitals.
By Mike Miliard 04:12 pm March 11, 2020
With a six-month reprieve before enforcement begins, healthcare organizations will soon have to "change their operating procedures to be in compliance," says ONC.
By Fred Bazzoli 01:32 pm March 11, 2020
While Epic says it is reviewing the info-blocking and patient-access rules to see how they impact four specific areas, Cerner has voiced its "ardent support" to HHS.
Sentinel Healthcare debuts quarantine management platform for coronavirus, flu
By Bill Siwicki 11:37 am March 11, 2020
The remote-monitoring technology is designed to help health systems and employers monitor, evaluate risk, and provide real-time escalation alerts for individuals exposed to infectious disease.
By Fred Bazzoli 12:29 pm March 10, 2020
Industry groups including AHIP, MGMA and the AMA support the patient access aims of the final regs, but have qualms about third-party developers and the compliance burden for providers.

ONC's Dr. Donald Rucker and Steve Posnack.

By Mike Miliard 03:16 pm March 09, 2020
National Coordinator Don Rucker and Deputy National Coordinator Steve Posnack talk enforcement timelines, "content and manner," FHIR 4, gag clause provisions, patient privacy and more.

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