Patient Engagement

Age, race disparities found in the use of hospital patient portals

By Jeff Lagasse 03:40 pm July 17, 2019

Patients age 60 and over used the portal less than younger patients, and African Americans used the portal less than white patients.

Intermountain launches new spinoff with focus on value-based care

By Mike Miliard 12:45 pm July 17, 2019

Castell will offer technologies and services to guide care decisions, manage patient experience, implement virtual care, address social determinants and more, building from the health system's own best practices.

Coroners have linked 11 patient deaths with safety concerns about NHS Pathways.

Safety concerns raised about software used to triage NHS 111 calls

By Tammy Lovell 04:43 am July 17, 2019

Coroners have called for action to prevent further fatalities linked to the NHS Pathways system following 11 patient deaths.

Telemedicine is poised to grow as its popularity increases among physicians and patients

By Jeff Lagasse 03:02 pm July 16, 2019

Physicians of almost all age groups show an interest in pursuing telemedicine jobs or service lines.

Better patient experience means good things for clinicians (and vice versa)

03:15 pm July 15, 2019

Like all consumers, today’s patients expect a better experience: convenient scheduling, easy access to services and responsive clinicians. And focusing on the patient is improving the experience for clinicians, too.

Opinion: The democratisation of information

By Charles Alessi 09:56 am July 15, 2019

Charles Alessi, HIMSS chief clinical officer, looks at the impact of patients becoming more informed, assertive and engaged in their care.

Credit: SAPhotog / Shutterstock.com

Fighting a global opioid epidemic through digital surveillance

By Lynne Minion 09:50 am July 12, 2019

Following the unexpected death of his celebrity son over a decade ago, Kim Ledger is campaigning to reduce prescription drug-related deaths. Digital surveillance could be part of the solution.

AI and virtual care are changing the healthcare workforce – but there's a difference between 'tasks and jobs'

As AI, virtual care reshape the healthcare workforce, remember the difference between 'tasks and jobs'

By Mike Miliard 10:45 am July 10, 2019

Accenture's Kaveh Safavi discusses healthcare's outsized spend on labor – and how machine learning, telehealth and consumerism are transforming how work is done and who does it.

Improve patient care – aim for the Triple

By Philipp Grätzel von Grätz 08:30 am July 08, 2019

Pay for performance models continue to experience a hard time, especially those that try to leverage capitated payment schemes to reach the ‘triple aim’ of improved population health, enhanced patient care, and cost reduction.

Note sharing "requires a culture shift in medicine, and that’s not easy," said OpenNotes cofounder Dr. Tom Delbanco. "But patients love it and gain important clinical benefits, and clinicians learn quickly to build it into their practice."

OpenNotes notches another big milestone, with 40 million patients now seeing their EHRs

By Mike Miliard 01:20 pm July 05, 2019

As more than 200 health systems have signed on with the patient empowerment movement, population health, patient safety and quality improvement gains are apparent.