Patient Engagement

What hospitals need to improve patient experience: Real-time point of care data

By Mike Miliard 10:33 am June 22, 2018

Beyond HCAHPS: CXOs are looking for technology to offer better patient experience as a competitive differentiator.

Adrienne Boissy, MD, Cleveland Clinic Chief Experience Officer speaking at HIMSS Patient Experience Summit

Adrienne Boissy, MD, Cleveland Clinic Chief Experience Officer speaking at the Summit on Monday. Credit: Twitter

Cleveland Clinic shows its digital health toolbox for improving patient experience

By John Sharp 09:17 am June 21, 2018

Boston University researchers also demonstrated an avatar-based coaching app at the Patient Experience Summit.

CMS to host Blue Button 2.0 Developer Conference this summer

By Mike Miliard 08:54 am June 21, 2018

The event, on Aug. 13, will host app developers to build and innovate software that can help patients access and understand their health data, CMS Administrator Seema Verma said.

Mayo Clinic exploring blockchain EHR use cases with UK startup

By Mike Miliard 09:30 am June 20, 2018

London-based Medicalchain is partnering with the health system to pilot an array of different distributed ledger projects.

Credit: Twitter

MedStar to pilot new apps for patient-reported outcome data

By Mike Miliard 01:36 pm June 19, 2018

The apps will be evaluated in 10 different primary and specialty care settings.

New York's Healthix HIE sending clinical info alerts without patient consent

An Intersystems presentation about how it works with Healthix Essential Alerts. Credit: YouTube

New York's Healthix HIE sending caregivers clinical info alerts without patient consent

By Bill Siwicki 12:18 pm June 13, 2018

It doesn’t need express written consent to use the technology for “essential” alerts, the HIE’s CEO explains, and the result is better care.

Providence St. Joseph's big AI and machine learning projects

Credit: St. Joseph Healthcare

Providence St. Joseph finds success leveraging AI and machine learning projects

By Bill Siwicki 11:37 am June 11, 2018

Artificial intelligence is helping the health system generate ROI through increased patient arrivals, Medicaid risk stratification model cases and surgical outcomes.

Clockwise from top left: John Brindley, Antoinette Thomas, Ricky Bloomfield, Judy Murphy, Ed Ricks and Rick Bryant.

How physicians, nurses and clinicians are reshaping IT vendor strategies

By Mike Miliard 09:04 am June 11, 2018

A number of high-profile doctors, nurses and CIOs have left hospitals to work at tech companies and they are certainly making an impact.

electronic form tool helps healthcare practice

Credit: Indiana Health Group

Indiana Health Group doubles patient volumes with electronic forms tool

By Bill Siwicki 08:29 am June 08, 2018

The specialty practice only had to expand support staff by 20 percent to keep pace.

Text-based tool reduces patient no-shows by more than two-thirds

By Bill Siwicki 09:43 am May 31, 2018

Riverside Medical Clinic's no-show rate was 10 percent just after the platform go-live – it was 3 percent just a month later, clearly suggesting a patient preference for texting over phone calls.