By Kat Jercich 09:48 am May 15, 2020
Boston-area South Shore Health System raised HCAHPS scores for its OB/GYN department with the help of a mobile app providing consistent information to expectant patients.
Emergency room
By Jeff Lagasse 03:30 pm May 12, 2020
In addition to an expanded ED, the hospital knew it had to improve interstaff communications to bolster patient care.
Tech optimization: Unlocking the promise of precision medicine
By Bill Siwicki 12:35 pm May 12, 2020
In this special report, seven experts in personalized medicine – from Accenture, CereCore, Chilmark Research, Deloitte and Orion Health – offer best practices for optimizing technology to help health systems advance innovation.
By Kat Jercich 12:22 pm May 11, 2020
Hospital medical staff can stream live footage from inpatient units to nursing stations and initiate patient communication without having to physically enter rooms.
By Kat Jercich 01:33 pm May 08, 2020
Mayo Clinic researchers found that patients were particularly dissatisfied with access, including their ease in getting clinics on the phone and scheduling appointments.

NYU Langone Health employs an onsite technology team that provides 24/7 remote support for patients engaging digitally.  

By Kat Jercich 03:46 pm May 06, 2020
The pandemic has proven the "generalizability of telehealth" says the CMIO of NYU Langone Health, where virtual visits have skyrocketed. ATA, meanwhile, is asking Congress for more funding and flexibility to help build on its promise.
By Dave Muoio 04:14 pm April 27, 2020
A new study suggests that a deep learning system would save on the roughly two minutes of human labor required to grade each case, although a semi-automated approach was found to drive the greatest savings for large programs.
By HIMSS News 06:59 pm April 24, 2020
In March, we asked our readers to start sharing their stories of how the COVID-19 crisis is affecting them, both personally and professionally.
By Fred Bazzoli 11:52 am April 22, 2020
Getting specific answers to questions as they arise within care-delivery workflows has streamlined processes at Peninsula Regional Medical Center, pharmacists there explain.
Doctor using smartphone.
By Laura Lovett 11:43 am April 16, 2020
The health system is implementing new technologies to help it pinpoint frequent readmissions and identify underlying social determinants of health.