Thomas J. Morrow, M.D.

Author of “Tomorrow’s Medicine,” the longest running health care technology column printed in the U.S., Dr. Morrow has been the founding medical director for five HMOs, a clinical lead for a national disease management company and an NCQA surveyor. He currently works for a large bio-pharma company.

By Thomas J. Morrow, M.D. 03:02 pm July 08, 2014
Doctors, patients and insurance companies don’t agree on much. But ask them what they think of call centers, and you can rest assured you’ll get complaints from every quarter.

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