Workforce Management

The healthcare market is considered resistant to economic recession, but that doesn't mean it's any easier to hire and keep good workers when dollars are in short supply. Hospitals and clinics often outsource business processes such as clinical documentation and billing and revenue cycle, while working to retain care professionals and other core staff. Despite recent economic downturn, healthcare remains one of the fastest-growing job sectors in the United States.

RELATED STORIES:
CIO survey forecasts IT staffing troubles ahead
Healthcare workforce training receives $130M boost
 

 
Here are some quotes from anonymous hospital CIOs that may sound familiar: "Morale is really bad; folks are burned out." "ICD-10 will never happen, we'll just keep spending money on it." "Doing more with less can only go so far." But there are reasons for optimism these days that shouldn't be forgotten.
October 30, 2014
News
The American Medical Association launched what its leaders call a first-of-its-kind resource aimed at helping physicians and other healthcare providers improve patient access to care.
October 29, 2014
News
There are at least 30 ways to grow patient satisfaction at your healthcare facility, but 10 key service standards should do the trick.
October 28, 2014
News
Frustration with electronic health records has never been higher among RNs, with vast majorities complaining of poor workflows, bad communication and scant input on implementation decisions, a new survey shows.
October 20, 2014
News
Maine's largest city this past week announced plans to put grant money to work developing a business hub centered around health informatics, with hopes of bringing "high-paying jobs to the city and region."
October 15, 2014
News
The U.S. government's new $450 million job training program targets 270 community colleges across the country, many of which plan to offer courses in health IT.
October 8, 2014
News
GE Chairman and CEO Jeff Immelt announced today the appointment of John Flannery as president and CEO of GE Healthcare. Flannery succeeds John Dineen, who is leaving GE. The appointment is effective immediately.
October 6, 2014
News
As health information managers gathered in San Diego this week for the AHIMA annual convention, California Gov. Jerry Brown signed a bill that could result in more workers to fulfill the increasing demand for health IT and data analytics professionals.
September 30, 2014
News
Money may talk, but when it comes to creating a great workplace, that talk is barely a whisper. In reading the 25 profiles of this year's winners in Healthcare IT News' 4th annual Best Hospital IT Departments program, you'll see only one reference to salary and benefits.
September 29, 2014
News
A lot has been said about ICD-10 over the years, along the winding and surprise-packed road toward the looming Oct. 1, 2015, compliance date. But few have said much about the code set's parallels with one of HBO's biggest hit shows.
September 25, 2014
News
A new survey from online jobs search firm HealthITJobs.com reveals that work in health IT results in above-average salaries for many positions in the field, depending on experience, location and gender.
September 19, 2014
News
The data in electronic health records may be structured, but the usage patterns of the doctors who interact with them is anything but, according to research from Weill Cornell Medical College.
September 19, 2014
News
This whitepaper looks at the five ways doctors and their hospitals can benefit from the ability to achieve instant communications routed per physicians’ preferences. With the improved ability for doctors to coordinate care through well-routed communication requests, patient care gets a boost, staff satisfaction goes up, and the healthcare system can achieve overall greater efficiency.
June 1, 2012
Resource
sites/default/files/resource-media/pdf/amcom_5-ways-doctors-instant-communications.pdf
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Is inefficient patient flow distressing your bottom-line and quality of care? Discover how Beaufort Memorial Hospital improved its patient flow and impacted its bottom-line. In this whitepaper, we discuss key industry issues such as 30-day readmissions, reimbursements, The Joint Commission’s patient-flow requirements, and more. We will review factors that hospitals must consider to achieve successful patient flow.
May 19, 2014
Resource
sites/default/files/resource-media/pdf/patient-flow-whitepaper.pdf
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Analytics and benchmarking are the foundation of a well run contact center, but how do contact center standards relate to healthcare? The customer on the phone is not calling for an insurance quote, or help with their cable service. Your customers are patients, sometimes with serious health problems. Can we really use the same measures for success as a non-healthcare contact center? The answer is yes, if patient centric metrics are infused into the daily operations. Aspect Healthcare can help.
April 23, 2014
Resource
sites/default/files/resource-media/pdf/healthcare-analytics-creating-positive-prognosis-wp.pdf
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Human resources are the most important component of the health care delivery model and successful attainment of the Triple Aim. While the U.S. healthcare workforce is well-educated and well-trained, there is relatively little attention paid to workforce strategy and, up until the Affordable Care Act (ACA) was ratified, few policy incentives existed to initiate the desired changes. Healthcare must adapt to meet the increasing demand for better patient experiences at a lower cost. Learn how Aspect Healthcare Workforce Management solutions can help.
March 6, 2014
Resource
sites/default/files/resource-media/pdf/staff-optimization-wp.pdf
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For provider organizations, tools that drive improved performance of legacy clinical applications as well as improve security and create efficiencies in the management of client computing are increasingly becoming critical for healthcare organizations. Desktop virtualization technology is increasingly being used by providers to realize these advantages.
March 13, 2013
Resource
sites/default/files/resource-media/pdf/netapp_hc_wp_desktop_virtualization_031213.pdf
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Agility is central to delivering excellence in patient care. However, healthcare organizations have entered a new era of scale in which the amount of data captured, processed, and stored is breaking down every architectural construct in the storage industry. NetApp delivers innovative technologies and capabilities for an agile data infrastructure that address the challenges of big data scale, enabling healthcare providers to gain insight into massive datasets, move data quickly, and store important content for long periods of time.
March 13, 2013
Resource
sites/default/files/resource-media/pdf/netapp_hc_wp_patient_care_clinical_data_031213.pdf
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University of Tennessee Medical Center is a major medical center providing superior treatment and healthcare support to residents of the East Tennessee region. UTMC wanted to solve a number of challenges they were facing, such as an increasing volume of spam, an incomplete system for archival and retrieval, and a lack of a coordinated disaster recovery strategy. Read this case study to find out how UTMC used a single cloud service to solve all of these challenges, as well as reduced IT costs by 60 percent and reduced administrative time to less than 40 hours.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/utmc_case_study_email_archive_search1.pdf
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Summers Labs has relied on a customary AS/AV interface with features that were not typically user-friendly for their patients and did not include an archiving system. The small facility needed to complete their arrangement update effectively, while incorporating enhanced business continuity features such as email uptime. After evaluating a number of email management options, Summers Labs organized their migration to Exchange 2010 without distressing about email outages. Download this case study to learn how the facility guaranteed a comprehensive, workable server.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/summers-labs_case_study.pdf
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Memorial Hospital of Converse County is a state-of-the-art facility, where Dave Patterson, CIO, understood that their existing email archiving and retrieval system was at a loss. Complying with government mandates and protecting patient and financial information became a challenge for Patterson and his team. Read this case study to learn how MHCC found that implementing an email archiving and business continuity solution was a ‘must have.’ In addition, this report explores the benefits of cloud-based email management, while ensuring regulatory compliance.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/memorialhospital_uem-case_study.pdf
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Both developed and emerging countries face three global megatrends that will have a crippling impact on their economies and societies if not address in the near future. The most significant trend is a rapidly aging world population. The proportion of the population over the age of 60 is projected to double between 2000 and 2050. At its 2012 Healthcare Innovation Summit, Intel convened several worldwide thought leaders to discuss opportunities to alleviate the impact of global aging, cost growth and workforce shortages.
November 15, 2012
Resource
sites/default/files/resource-media/pdf/intel_white_paper_3_21st_century_care.pdf
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Healthcare IT professionals are under pressure to deliver complex applications with high performance and security, while tight budgets demand cost reduction initiatives. For this reason, healthcare IT professionals are seeking cloud-based service options that reduce the infrastructure burden on the organization while reducing operating costs and the associated capital investment. Read this Q&A with Judy Hanover, research director at IDC Health Insights as she answers questions about different strategies organizations can use and the benefits of moving to the cloud.
November 7, 2012
Resource
sites/default/files/resource-media/pdf/idc_cloud_wppr.pdf
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Given healthcare IT professionals can make $90,000 or more annually, there has been growing interest in the industry. To help separate fact from fiction and dive a little deeper in to the realities of these opportunities, Beth Kelly summarizes the projected outlook for specialized positions within the field of health IT.
October 29, 2014
Blog
To prevent further delays and to ensure a smooth transition to ICD-10, health plans need to actively engage physicians in their testing process.
August 7, 2014
Blog
There is more than one pathway to becoming a healthcare IT professional. From following the university track and earning an advanced degree in information technology, to going through certificate training programs, many professionals have found success both ways.
July 11, 2014
Blog
As mobile technology has become increasingly integrated into all aspects of everyday life, it's time for its use in the delivery of information to improve healthcare services and patient outcomes.
May 29, 2014
Blog
Let's assume you're relieved that ICD-10 implementation has been extended a year because you haven't done anything about it yet.
May 19, 2014
Blog
Financial pressures intensify throughout the healthcare industry. To overcome these challenges and improve financial conditions, manufacturers and hospitals need to make new and fundamental changes in how they do business with each other as well as with other healthcare providers.
May 6, 2014
Blog
Financial pressures intensify throughout the healthcare industry. To overcome these challenges and improve financial conditions, manufacturers and hospitals need to make new and fundamental changes in how they do business with each other as well as with other healthcare providers.
May 6, 2014
Blog
Everyone has heard the saying "possession is 9/10ths of the law." But with meaningful use EHR incentive dollars for eligible providers, figuring out to whom the money belongs is not so simple.
March 27, 2014
Blog
These days you can't swing a dead cat without hitting a healthcare business intelligence expert. So how do you separate self-proclaimed experts from real expertise in healthcare business intelligence?
March 17, 2014
Blog
We're past the point that we can debate the timing of ICD-10 training. Start ICD-10 training now. It's that simple.
March 5, 2014
Blog
There is conventional wisdom that too many ICD-10 codes is going to make it harder for clinicians and medical coders to do their jobs.
February 17, 2014
Blog
One of the most useful ICD-10 preparation resources I have seen comes from the American Medical Association. It provides a free 12-step action plan to help physicians get their ICD-10 transition started.
January 17, 2014
Blog
Management Consulting Firm to Optimize Best Practices for Care Management.
November 4, 2013
Press Release
The market for laboratory information management systems will grow to nearly a 1.5 billion-dollar market in 2015, according to Kalorama Information.
September 30, 2013
Press Release
Health Level Seven International, the global authority on interoperability of health information technology with members in 55 countries, today announced election results for its Board of Directors at the 27th Annual Plenary and Working Group Meeting in Cambridge, MA.
September 25, 2013
Press Release
EngagePoint today announced that it has been awarded the prime contract for the implementation of a comprehensive automated solution to support human services programs for the Missouri Department of Social Services, Family Support Division and MO HealthNet.
June 28, 2013
Press Release
IDG's Computerworld has named Ugo Mattera, vice president of Information Technology Operations at McKesson Health Solutions, a 2012 Premier 100 IT Leaders honoree. This year’s Premier 100 spotlights 100 leaders from both the technology and business sides of companies for their exceptional technology leadership and innovative approaches to business challenges.
January 5, 2012
Press Release
ViryaNet Limited (OTCQB: VRYAF), a leading provider of software solutions that optimize the planning, execution, and monitoring of service processes for mobile workforces, announced today that Fresenius Medical Care has selected ViryaNet’s G4 Workforce Management Solution to expedite the scheduling and dispatch of acute services technical personnel which includes thousands of registered nurses and patient care technicians.
November 3, 2011
Press Release
NEC Corporation of America (NEC) today announced it will showcase five healthcare-focused, integrated IT and communications solutions that can help improve workflow efficiencies, reduce energy consumption and streamline communication during this year's Gartner Symposium/ITxpo 2011 in Orlando, Fla. NEC is serving as a Marketplace Sponsor and will be co-presenting with Virtua Health on its state-of-the-art Access Center, which features NEC solutions.
October 17, 2011
Press Release
Virtual Radiologic (vRad) today announced that Pat Basu, M.D., M.B.A., will be joining its executive and radiologist leadership teams as Chief Medical Officer. Dr. Basu has just completed a one-year term in President Obama’s administration serving as a White House Fellow, America's most prestigious and selective program for national leadership and public service. Dr. Basu will play a critical role in advancing vRad’s efforts, along with its radiologist and hospital partners, in expanding access, improving quality and reducing the total cost of care.
October 7, 2011
Press Release
Concerro, Inc., the market leader in SaaS-based workforce management and emergency response systems that improve both the quality of life and the bottom line, today announced it will be previewing its new ShiftPredict™ schedule modeling tool at the ANCC National Magnet Conference, October 4-6, 2011 at Concerro booth #401 at the Baltimore Convention Center.
October 4, 2011
Press Release
St. Jude Medical, Inc. (NYSE:STJ), a global medical device company, is pleased to again participate in the Asia-Pacific Heart Rhythm Society Scientific Session (APHRS), which is being held this year in conjunction with the Japanese Heart Rhythm Society (JHRS) and the Japanese Society of Electrocardiology (JSE) in Fukuoka, Japan.
September 16, 2011
Press Release
Anthelio, the leading independent provider of comprehensive healthcare information technology (“IT”) services and business process solutions for hospitals and other healthcare providers, today launched IT-ology™, the industry’s first clinical help desk staffed by physicians and other clinicians. The service is designed to provide physicians with an on-demand peer resource to support the rollout and effective use of electronic health records (EHRs).
September 15, 2011
Press Release
To help healthcare providers of all specialties, their staff and the public to master the intricacies of EHR Alameda Services, a dynamic Health Information Technology (HIT) organization specializes in workforce development and intense Electronic Health Record (EHR) training, today announced the launch and availability of its first e-learning segment that will serve as a powerful Web-based EHR training tool.
July 21, 2011
Press Release