Workforce Management

The healthcare market is considered resistant to economic recession, but that doesn't mean it's any easier to hire and keep good workers when dollars are in short supply. Hospitals and clinics often outsource business processes such as clinical documentation and billing and revenue cycle, while working to retain care professionals and other core staff. Despite recent economic downturn, healthcare remains one of the fastest-growing job sectors in the United States.

RELATED STORIES:
CIO survey forecasts IT staffing troubles ahead
Healthcare workforce training receives $130M boost
 

 
A California-based home care and hospice group has undergone a digital overhaul after providing tablet computers for its some 1,300 care providers. And, although far from an inexpensive rollout, the digitization has saved the group big bucks.
April 18, 2014
News
After some doctors at University of Utah Health Care noticed scathing online reviews about themselves in 2012, the hospital system decided the best way to respond was by posting its patients' ratings of physicians on the hospital's own website.
April 18, 2014
News
Healthcare CIOs report their workload is growing in both scope and complexity, and there seems to be no end in sight. This is according to a new report from nationwide healthcare executive search firm SSi-SEARCH.
April 9, 2014
News
Expectations are high and getting higher for today's healthcare CIO, who continues to be deluged with "do-it-now" projects at a time when, more than ever before, he or she is expected to bring top executive skills, the long view and strategy to the table.
April 7, 2014
News
The New York eHealth Collaborative and the Partnership Fund for New York City are calling for applications for a second round of healthcare startups for its New York Digital Health Accelerator, a program designed to make New York a hub for the emerging digital health technology industry.
April 4, 2014
News
In its second analytics buy in the past three months, GE Healthcare will acquire Montreal-based CHCA Computer Systems, which develops operating room management technology.
April 2, 2014
News
While more and more doctors are gaining access to and adopting mobile health tools, many nurses are left to deal with legacy systems and are filling the gaps with their own smartphones. That could be changing soon.
March 31, 2014
News
Having IT is a necessity for hospitals, but for many, having an IT team to support that technology is a luxury. Here are some tips from experts on creating an IT team on a budget. The most obvious option is to replace some full-time IT employees with contract workers.
March 27, 2014
News
Hospitals know they must keep their physicians engaged, but often find themselves at a loss as to how to accomplish this. Daniel Whitlock, MD, consulting physician with Physician Wellness Services, offers five tips on how to keep physicians engaged.
March 14, 2014
News
When it comes to nurses, a couple things go without saying. First, they're absolutely essential to good care delivery. Second -- and this follows from the first -- they're "very, very, very busy people," says David Holland.
March 13, 2014
News
One thing became clear in 2013: All leaders across the health system have been challenged to keep pace with change, and the best of them have been driving change. In a year of active mergers and acquisitions, many healthcare organizations need leadership that can facilitate change across complex organizations.
March 13, 2014
News
One thing became clear in 2013: All leaders across the health system have been challenged to keep pace with change, and the best of them have been driving change. In a year of active mergers and acquisitions, many healthcare organizations need leadership that can facilitate change across complex organizations.
March 13, 2014
News
This whitepaper looks at the five ways doctors and their hospitals can benefit from the ability to achieve instant communications routed per physicians’ preferences. With the improved ability for doctors to coordinate care through well-routed communication requests, patient care gets a boost, staff satisfaction goes up, and the healthcare system can achieve overall greater efficiency.
June 1, 2012
Resource
sites/default/files/resource-media/pdf/amcom_5-ways-doctors-instant-communications.pdf
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Analytics and benchmarking are the foundation of a well run contact center, but how do contact center standards relate to healthcare? The customer on the phone is not calling for an insurance quote, or help with their cable service. Your customers are patients, sometimes with serious health problems. Can we really use the same measures for success as a non-healthcare contact center? The answer is yes, if patient centric metrics are infused into the daily operations. Aspect Healthcare can help.
April 23, 2014
Resource
sites/default/files/resource-media/pdf/healthcare-analytics-creating-positive-prognosis-wp.pdf
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Human resources are the most important component of the health care delivery model and successful attainment of the Triple Aim. While the U.S. healthcare workforce is well-educated and well-trained, there is relatively little attention paid to workforce strategy and, up until the Affordable Care Act (ACA) was ratified, few policy incentives existed to initiate the desired changes. Healthcare must adapt to meet the increasing demand for better patient experiences at a lower cost. Learn how Aspect Healthcare Workforce Management solutions can help.
March 6, 2014
Resource
sites/default/files/resource-media/pdf/staff-optimization-wp.pdf
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For provider organizations, tools that drive improved performance of legacy clinical applications as well as improve security and create efficiencies in the management of client computing are increasingly becoming critical for healthcare organizations. Desktop virtualization technology is increasingly being used by providers to realize these advantages.
March 13, 2013
Resource
sites/default/files/resource-media/pdf/netapp_hc_wp_desktop_virtualization_031213.pdf
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Agility is central to delivering excellence in patient care. However, healthcare organizations have entered a new era of scale in which the amount of data captured, processed, and stored is breaking down every architectural construct in the storage industry. NetApp delivers innovative technologies and capabilities for an agile data infrastructure that address the challenges of big data scale, enabling healthcare providers to gain insight into massive datasets, move data quickly, and store important content for long periods of time.
March 13, 2013
Resource
sites/default/files/resource-media/pdf/netapp_hc_wp_patient_care_clinical_data_031213.pdf
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University of Tennessee Medical Center is a major medical center providing superior treatment and healthcare support to residents of the East Tennessee region. UTMC wanted to solve a number of challenges they were facing, such as an increasing volume of spam, an incomplete system for archival and retrieval, and a lack of a coordinated disaster recovery strategy. Read this case study to find out how UTMC used a single cloud service to solve all of these challenges, as well as reduced IT costs by 60 percent and reduced administrative time to less than 40 hours.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/utmc_case_study_email_archive_search1.pdf
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Summers Labs has relied on a customary AS/AV interface with features that were not typically user-friendly for their patients and did not include an archiving system. The small facility needed to complete their arrangement update effectively, while incorporating enhanced business continuity features such as email uptime. After evaluating a number of email management options, Summers Labs organized their migration to Exchange 2010 without distressing about email outages. Download this case study to learn how the facility guaranteed a comprehensive, workable server.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/summers-labs_case_study.pdf
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Memorial Hospital of Converse County is a state-of-the-art facility, where Dave Patterson, CIO, understood that their existing email archiving and retrieval system was at a loss. Complying with government mandates and protecting patient and financial information became a challenge for Patterson and his team. Read this case study to learn how MHCC found that implementing an email archiving and business continuity solution was a ‘must have.’ In addition, this report explores the benefits of cloud-based email management, while ensuring regulatory compliance.
November 27, 2012
Resource
sites/default/files/resource-media/pdf/memorialhospital_uem-case_study.pdf
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Both developed and emerging countries face three global megatrends that will have a crippling impact on their economies and societies if not address in the near future. The most significant trend is a rapidly aging world population. The proportion of the population over the age of 60 is projected to double between 2000 and 2050. At its 2012 Healthcare Innovation Summit, Intel convened several worldwide thought leaders to discuss opportunities to alleviate the impact of global aging, cost growth and workforce shortages.
November 15, 2012
Resource
sites/default/files/resource-media/pdf/intel_white_paper_3_21st_century_care.pdf
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Healthcare IT professionals are under pressure to deliver complex applications with high performance and security, while tight budgets demand cost reduction initiatives. For this reason, healthcare IT professionals are seeking cloud-based service options that reduce the infrastructure burden on the organization while reducing operating costs and the associated capital investment. Read this Q&A with Judy Hanover, research director at IDC Health Insights as she answers questions about different strategies organizations can use and the benefits of moving to the cloud.
November 7, 2012
Resource
sites/default/files/resource-media/pdf/idc_cloud_wppr.pdf
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Electronic locks and latches provide enhanced security where healthcare facilities need it the most – on the carts and cabinets that house valuable medical supplies and patient information. Electronic locks provide secure locking and audit trail capabilities that can help healthcare IT managers comply with industry regulations such as HIPAA and <a href="/directory/health-information-technology-economic-and-clinical-health-hitech-act" target="_blank" class="directory-item-link">HITECH</a>. This white paper explores opportunities for improved physical security in the healthcare environment and reviews electronic access solutions available to equipment manufacturers.
October 16, 2012
Resource
sites/default/files/resource-media/pdf/southco_wp_medsecurity.pdf
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These days you can't swing a dead cat without hitting a healthcare business intelligence expert. So how do you separate self-proclaimed experts from real expertise in healthcare business intelligence?
March 17, 2014
Blog
We're past the point that we can debate the timing of ICD-10 training. Start ICD-10 training now. It's that simple.
March 5, 2014
Blog
There is conventional wisdom that too many ICD-10 codes is going to make it harder for clinicians and medical coders to do their jobs.
February 17, 2014
Blog
One of the most useful ICD-10 preparation resources I have seen comes from the American Medical Association. It provides a free 12-step action plan to help physicians get their ICD-10 transition started.
January 17, 2014
Blog
As 2014 begins, I marvel at the evolution of the CIO role from 1997 to 2014.
January 15, 2014
Blog
Maximizing the pharmacy's impact through automation and effective medication management.
January 9, 2014
Blog
Challenges are uncomfortable. In fact, that's the defining characteristic of a challenge. Accepting a new challenge means that you have to be willing to face the fear that may be holding you back.
January 6, 2014
Blog
As a CIO I've had to master the political, communication, and interpersonal skills of leading rather than the technical skills of being a strong individual IT contributor. Along the way, I've learned the difference between commanding and leading.
December 4, 2013
Blog
By taking a comprehensive and integrated approach to self-service, hospitals can not only enhance the patient experience and build patient loyalty, but also improve their organization's efficiency and bottom line at the same time.
October 31, 2013
Blog
Trevor Wilson, a human resources strategist, recently shared three great tips healthcare leaders can use to foster a culture in which employees are actively engaged.
September 30, 2013
Blog
Social media is proving to be a cost-effective catapult for multi-channel campaigns that, as in marketing, help recruiters target and nurture candidates based on their individual preferences.
September 23, 2013
Blog
There are obvious pros and cons to both sides of the debate but it's a "win/win" scenario -- you can't go wrong with either choice but one is more expensive than the other (in terms of dollars and opportunity costs).
July 8, 2013
Blog
Management Consulting Firm to Optimize Best Practices for Care Management.
November 4, 2013
Press Release
The market for laboratory information management systems will grow to nearly a 1.5 billion-dollar market in 2015, according to Kalorama Information.
September 30, 2013
Press Release
Health Level Seven International, the global authority on interoperability of health information technology with members in 55 countries, today announced election results for its Board of Directors at the 27th Annual Plenary and Working Group Meeting in Cambridge, MA.
September 25, 2013
Press Release
EngagePoint today announced that it has been awarded the prime contract for the implementation of a comprehensive automated solution to support human services programs for the Missouri Department of Social Services, Family Support Division and MO HealthNet.
June 28, 2013
Press Release
IDG's Computerworld has named Ugo Mattera, vice president of Information Technology Operations at McKesson Health Solutions, a 2012 Premier 100 IT Leaders honoree. This year’s Premier 100 spotlights 100 leaders from both the technology and business sides of companies for their exceptional technology leadership and innovative approaches to business challenges.
January 5, 2012
Press Release
ViryaNet Limited (OTCQB: VRYAF), a leading provider of software solutions that optimize the planning, execution, and monitoring of service processes for mobile workforces, announced today that Fresenius Medical Care has selected ViryaNet’s G4 Workforce Management Solution to expedite the scheduling and dispatch of acute services technical personnel which includes thousands of registered nurses and patient care technicians.
November 3, 2011
Press Release
NEC Corporation of America (NEC) today announced it will showcase five healthcare-focused, integrated IT and communications solutions that can help improve workflow efficiencies, reduce energy consumption and streamline communication during this year's Gartner Symposium/ITxpo 2011 in Orlando, Fla. NEC is serving as a Marketplace Sponsor and will be co-presenting with Virtua Health on its state-of-the-art Access Center, which features NEC solutions.
October 17, 2011
Press Release
Virtual Radiologic (vRad) today announced that Pat Basu, M.D., M.B.A., will be joining its executive and radiologist leadership teams as Chief Medical Officer. Dr. Basu has just completed a one-year term in President Obama’s administration serving as a White House Fellow, America's most prestigious and selective program for national leadership and public service. Dr. Basu will play a critical role in advancing vRad’s efforts, along with its radiologist and hospital partners, in expanding access, improving quality and reducing the total cost of care.
October 7, 2011
Press Release
Concerro, Inc., the market leader in SaaS-based workforce management and emergency response systems that improve both the quality of life and the bottom line, today announced it will be previewing its new ShiftPredict™ schedule modeling tool at the ANCC National Magnet Conference, October 4-6, 2011 at Concerro booth #401 at the Baltimore Convention Center.
October 4, 2011
Press Release
St. Jude Medical, Inc. (NYSE:STJ), a global medical device company, is pleased to again participate in the Asia-Pacific Heart Rhythm Society Scientific Session (APHRS), which is being held this year in conjunction with the Japanese Heart Rhythm Society (JHRS) and the Japanese Society of Electrocardiology (JSE) in Fukuoka, Japan.
September 16, 2011
Press Release
Anthelio, the leading independent provider of comprehensive healthcare information technology (“IT”) services and business process solutions for hospitals and other healthcare providers, today launched IT-ology™, the industry’s first clinical help desk staffed by physicians and other clinicians. The service is designed to provide physicians with an on-demand peer resource to support the rollout and effective use of electronic health records (EHRs).
September 15, 2011
Press Release
To help healthcare providers of all specialties, their staff and the public to master the intricacies of EHR Alameda Services, a dynamic Health Information Technology (HIT) organization specializes in workforce development and intense Electronic Health Record (EHR) training, today announced the launch and availability of its first e-learning segment that will serve as a powerful Web-based EHR training tool.
July 21, 2011
Press Release