Quality and Safety

Quality and safety concerns both routine clinical and managerial practices and research focusing on patient safety and quality of care. Specific topic areas include drug information programs, safe administration of patient medication, overuse or misuse of procedures that are not medically necessary, underuse of beneficial services and mistakes leading to patient injury - including the 28 so-called Never Events outlined by the National Quality Forum in 2001 and revised in 2006.

RELATED STORIES:
ACP: Quality measures key to meaningful use
Health IT panel scrutinizes 2013 quality measures
 

 
Even as the Office of the National Coordinator for Healthcare Information Technology puts interoperability front and center this week, a new survey shows healthcare professionals are skeptical it can even be achieved in 10 years.
August 11, 2015
News
Alphabet, the new parent company for Google's many boundary-pushing projects, will be home to much of the search giant's work in the healthcare realm, such as glucose-sensing contact lenses.
August 11, 2015
News
Healthcare IT News caught up with Ed Marx, former chief information officer of Texas Health Resources, who resigned from the organization April after a seven-year tenure. Marx is now affiliated with The Advisory Board Company and its subsidiary, Clinovations.
August 11, 2015
News
Half of primary care physicians across the country view the increasing use of quality-of-care metrics and penalties for unnecessary hospitalizations as potentially troubling for patient care.
August 6, 2015
News
The popular crowd-sourced review site Yelp is teaming up with an unlikely partner to put more healthcare facility data and reviews into the hands of the consumer.
August 5, 2015
News
Health Catalyst has acquired Health Care DataWorks, a company with roots in Ohio State University, and one that works on improving patient outcomes much like Health Catalyst does.
August 5, 2015
News
The global market for telemedicine is expected to be worth more than $34 billion by the end of 2020, according to a new market research report, 'Global Telemedicine Market - Growth, Trends & Forecasts (2015-2020)', published by Mordor Intelligence.
August 4, 2015
News
The National Institutes of Health clinics has achieved Stage 7, the highest level on the HIMSS Analytics Electronic Medical Record Adoption Model, which puts the organization in an elite category of EHR users.
August 3, 2015
News
Global pharmaceutical company Allergan is expanding its collaboration with ConvergeHEALTH by Deloitte and Intermountain Healthcare to include women's health, starting with work on intrauterine devices.
August 3, 2015
News
Health system pharmacy managers and contracting & purchasing executives got a reprieve when the Food & Drug Administration moved the deadline for compliance with the Drug Supply Chain Security Act to Nov. 1, 2015.
August 3, 2015
News
Critical technologies -- including the electronic health record platform -- at a health network in Missouri went black this past week, and stayed down for 20 hours.
August 3, 2015
News
The New Jersey Innovation Institute has received a $2.9 million grant from the Office of the National Coordinator for Health Information Technology to help the Department of Health ensure the sharing of quality data through its New Jersey Health Information Network.
July 31, 2015
News
Meaningful Use Stage 2: A handbook for providers discusses the changes in Stage 2 following the release of the final rules. This report focuses on what providers should expect, technology challenges and business opportunities in Stage 2 criteria, and key enterprise strategies for Stage 2 initiatives.
October 29, 2012
Resource
sites/default/files/resource-media/pdf/ebook_mustage2_handbook.pdf
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Electronic locks and latches provide enhanced security where healthcare facilities need it the most – on the carts and cabinets that house valuable medical supplies and patient information. Electronic locks provide secure locking and audit trail capabilities that can help healthcare IT managers comply with industry regulations such as HIPAA and <a href="/directory/health-information-technology-economic-and-clinical-health-hitech-act" target="_blank" class="directory-item-link">HITECH</a>. This white paper explores opportunities for improved physical security in the healthcare environment and reviews electronic access solutions available to equipment manufacturers.
October 16, 2012
Resource
sites/default/files/resource-media/pdf/southco_wp_medsecurity.pdf
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By taking a comprehensive approach to systems management, healthcare providers’ IT departments can significantly reduce the amount of time required to perform routine maintenance tasks, therefore improving productivity. These time savings allow IT departments to shift staff to more value added activities that help support the business and reachstrategic goals.
September 19, 2012
Resource
sites/default/files/resource-media/pdf/realizing_the_return.pdf
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As more and more hospitals work to incorporate smartphones into their communication network, they have learned important lessons that can help other facilities make a smooth transition. At the end of the day, the goal is to get the right message, to the right person, on the right device, at the right time.
September 4, 2012
Resource
sites/default/files/resource-media/pdf/wp-us-6-lessons-hospital-smartphone-integration.pdf
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Specialty medicine practices rarely employ a dedicated information technology resource. Durham Nephrology is no exception. The Durham practice navigated the uncharted waters of attesting to <a href="/directory/meaningful-use" target="_blank" class="directory-item-link">Meaningful Use</a> under <a href="/directory/health-information-technology-economic-and-clinical-health-hitech-act" target="_blank" class="directory-item-link">the HITECH Act</a> of 2009 without the benefit of an IT expert or outside consultant. They implemented an <a href="/directory/electronic-health-record-ehr" target="_blank" class="directory-item-link">EHR</a> system in 2003 and believed that an EHR was the only long-term, effective way to organize patient charts and clinical notes. Read this story to find out this resourceful team achieved their goals--and more.
September 4, 2012
Resource
sites/default/files/resource-media/pdf/pro100_proehr_durham_nephrology_associates_nephrology_nc_success_story_10_19_11.pdf
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Every HIM initiative - especially clinical documentation - relies on a single common thread for success: the availability and integrity of the right data to drive the correct decisions and follow-on actions. Capturing accurate, complete quality clinical documentation is the most critical and fundamental component in providing quality care, and ultimately has the biggest connection to generating revenue. This white paper describes the risks associated with the lack of a core HIT strategy; identifies HIT strategies that can help manage the complex clinical documentation challenges associated with ICD-10, RAC and ACOs; and provides an overview of existing and emerging technologies that have significant impact on addressing these challenges.
August 2, 2012
Resource
sites/default/files/resource-media/pdf/white_paper-perfect_storm.pdf
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Based on interviews from physicians, academic institutions, hospitals and health systems, this paper details five strategic imperatives for anyone in the health care industry who wants their organization to face the future from a position of strength.
July 2, 2012
Resource
sites/default/files/resource-media/pdf/105715_0412.pdf
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This white paper discusses how using analytics can provide insights into improving relationships between physicians and patients as well as improving patient adherence to medication therapy. This paper also offers five best practices to engage patients as active members of the care team.
July 2, 2012
Resource
sites/default/files/resource-media/pdf/105588_0212.pdf
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Structured and unstructured information are valuable assets that allow companies to make informed business decisions. As a common practice, companies have adopted back office systems and CRM as part of their IT infrastructure to address structured information that’s commonly found in databases. While CRM lays the foundation for the IT infrastructure it does not address the unstructured data that can be found between core systems.
June 22, 2012
Resource
sites/default/files/resource-media/pdf/whitepaper_champaign2.pdf
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The United States is undergoing a major transformation of its healthcare delivery system, driven by federal health IT investments and healthcare reforms. This content piece features information from a joint presentation at the HIMSS12 Annual Conference & Exhibition in Las Vegas in February, where Eric Dishman, General Manager of Health Strategy and Solutions at Intel Corporation, and Jason Hwang, MD, executive director of healthcare at the Innosight Institute, presented on the power of “disruptive innovation” to meet the challenges of transforming the U.S. health sector. Download this paper to read examples of how disruption health IT innovation is driving new care models across the globe.
March 29, 2012
Resource
sites/default/files/resource-media/pdf/intel_disruptive_innovation.pdf
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The U.S. Dept. of Health and Human Services announced in February 2012 that nearly 2,000 hospitals received incentive payments under the CMMS’ <a href="/directory/electronic-health-record-ehr" target="_blank" class="directory-item-link">EHR</a> Incentive Programs. In addition, 85 percent of hospitals now report that by 2015 they intend to take advantage of the incentive payments. With the competitive inpatient market moving toward critical mass, many hospitals face the challenge of meeting Stage 1 MU criteria. Forward-thinking hospitals and health systems are approaching patient education beyond checking a box on their way to qualifying for incentive payments. Learn how Ochsner Health System now provides consistent patient education materials based on evidence-based medicine to its clinicians across its seven hospitals and 40 clinics.
March 22, 2012
Resource
sites/default/files/resource-media/pdf/krames_staywell_beyond_the_checkbox.pdf
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Computer technology has become a vital component of patient care in hospitals and other healthcare facilities, but has it also introduced new threats to those patients? Research indicates that computer keyboards can act as reservoirs for microorganisms and bacteria that can be cross-transmitted via the hands of healthcare providers. This free white paper examines the risks associated with these bacterial conditions in keyboards and how they can be overcome.
March 1, 2012
Resource
sites/default/files/resource-media/pdf/cherry_overcoming_the_risks.pdf
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As a physician who has used and worked on the development team of a number of EMRs and technologies, I am reminded of how powerful, or dangerous, information technology can be both in terms of caring for the patient as well as safeguarding the caregiver.
November 13, 2014
Blog
For those who follow the ongoing conversion of U.S. healthcare from paper to electronic information systems, Texas Health Presbyterian's reflex to blame its EHR for its failure to diagnose the first known case of Ebola in the U.S. was revealing at many levels.
October 20, 2014
Blog
It's no secret that one by-product of the health IT revolution has been providers learning how to make better use of technology while also losing touch with their patients.
October 15, 2014
Blog
Could the use of technologies that distance healthcare providers from the first-hand experience of the suffering of those they care for (such as telemedicine platforms and other forms of "virtual visits" or self-care tools) lead to a collective "stumbling over lines" with unfortunate consequences?
October 13, 2014
Blog
With meaningful use Stage 2 underway, many healthcare organizations are pouring significant resources into patient portals in order to engage patients and receive incentives. Although many are planning to fully maximize these tools, portals do have their limitations.
October 13, 2014
Blog
In trying to work through an issue with internet tech support, Keith Boone ran into a problem that patients (especially chronic ones) have with their doctors.
October 9, 2014
Blog
We should be in the midst of the gilded age of healthcare IT. Yet, praise for healthcare IT systems is few and far between. Success stories are rare. What gives?
October 3, 2014
Blog
How can a physician's productivity and focus on the patient be maintained while using an EHR at the point of care, and why do many systems fall short on this?
October 1, 2014
Blog
Hospitals and health systems can learn from businesses like Trader Joe's, Ikea and Target -- sustainable models that deliver quality and affordable products with an emphasis on exceptional customer service through many touch points, all of which is enabled through technology.
September 29, 2014
Blog
There's growing buzz around Apple's HealthKit, billed as the latest and greatest in data aggregation. Aggregating health data is a good first step towards proactively improving health. But the larger question is: How will this data advance society's broader healthcare goals?
September 17, 2014
Blog
When looking for ways to bolster patient engagement, healthcare providers may benefit from the work payers have done so far. Following are five lessons learned providers can use from payers to get patients involved.
September 8, 2014
Blog
The daunting task of connecting fragmented data is the responsibility of providers and insurance providers after the adoption of EHR systems. How can this process be simplified?
September 4, 2014
Blog
UBM Medica US announces that Cancer Network, one of the leading online destinations for Oncologists, has introduced three new serial features in addition to its traditional review articles and expert commentaries.
May 23, 2013
Press Release
For the seventh year in a row, Hill Physicians earned the highest rating possible from the California Association of Physician Groups (CAPG) in the Standards of Excellence Survey for integrated care.
May 21, 2013
Press Release
Solution will help to deliver coordinated and integrated care, improving efficiency and patient outcomes
May 20, 2013
Press Release
In a move that could help accelerate the transformation of U.S. health care around evidence-based medicine, Deloitte and Intermountain Healthcare are announcing a landmark alliance around big data and analytics.
February 28, 2013
Press Release
The Joint Commission today released a free monograph, "Improving Patient and Worker Safety: Opportunities for Synergy, Collaboration and Innovation," to draw attention to the need to create a culture that focuses on both the safety of patients and the health care workers who care for them.
November 21, 2012
Press Release
CareFusion and Cerner today announced the implementation of interconnected systems that share data for enhanced medication management at Penn State Milton S. Hershey Medical Center, a leading U.S. teaching and research hospital and designated Magnet institution.
October 4, 2012
Press Release
ConnectVirginia, the Commonwealth’s Statewide Health Information Exchange (HIE), is in the process of on boarding Inova, Northern Virginia’s largest health care system, as its first EXCHANGE partner.
October 4, 2012
Press Release
The State of Ohio has begun work with TransforMED to transform 50 primary care practices into patient-centered medical homes (PCMH). TransforMED is a nonprofit, wholly owned subsidiary of the American Academy of Family Physicians and a national leader in medical home transformation.
October 4, 2012
Press Release
UnitedHealthcare has provided $20 million in financing to help 11 Critical Access Hospitals in rural communities throughout California improve health information technology (IT) systems, including the adoption of electronic health records.
October 3, 2012
Press Release
Harris Corporation (NYSE:HRS), an international communications and information technology company, has been awarded a three-year, $7.9 million contract from Scottsdale Health Partners (SHP), a newly created joint venture between Scottsdale Healthcare and Scottsdale Physician Organization, to implement its Clinical Integration Solution. The Harris solution will help SHP intensify its focus on care quality, safety, efficiency, cost reduction and patient experience while preparing for a healthcare environment dominated by population health management, accountable care and payment-for-value rather than volume.
October 3, 2012
Press Release
Scripps Health announced today that it has been awarded a $3.75 million grant from the Qualcomm Foundation, to be used for the Scripps Translational Science Institute, which was established by Scripps Health in collaboration with various parties to support the development of breakthrough digital technologies designed to revolutionize the practice of medicine.
October 3, 2012
Press Release
In the year since the first NYeC gala, there have been revolutionary advancements in health IT throughout New York and across the nation. On Monday, October 15th, five champions of health IT will be highlighted at the second gala and award ceremony.
September 28, 2012
Press Release