Best hospital IT departments 2017

How to be one of the best hospital IT departments

From a super-sized hospital in Los Angeles trying to expand with telemedicine to a small IT shop in post-hurricane Puerto Rico with its EHR system powered by a generator, this year's Best Hospital IT Departments show what excellence looks like in action. Some of the departments in our seventh-annual feature are enormous, and some are tiny. But all of them have a dogged commitment to enabling innovative use of technology to help physicians and clinical staff to provide the best care and support for patients and families. Learn how the leaders of these teams build a winning culture.

Winning formulas

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Patient-first approach, continuing ed: How top IT departments keep staff happy

by Mike Miliard

Perceptive leaders and commitment to enabling patient care are common themes that employees most appreciate.

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Interview tips for impressing CIOs at top hospital IT departments

by Mike Miliard

Executives want to know what motivates candidates, how they solve problems and, of course, how well they know the tech.

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9 execs share what makes a great IT employee

by Mike Miliard

For starters, passion for technology, eagerness to explore new ways of thinking and a commitment to patient-centered care.

Meet the winners Super hospitals

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At Children's Hospital Los Angeles, IT staff driven by big ambitions

by Mike Miliard

Cerner Oncology platform go-live, Stage 7 adoption and rolling out a 24/7 mobile app are all on tap this year.

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Put people first: The Methodist Le Bonheur Health Care story

by Mike Miliard

Technology is only as good as the people it serves at the Memphis health system.

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Culture meets history: How Mercy's IT team builds on its roots

by Mike Miliard

St. Louis health system working hard to roll out Epic to other hospitals, embrace virtual care and dive into data analytics.

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Inside post-merger Hackensack Meridian's one-team IT approach

by Mike Miliard

More than 400 staffers ensuring health system continues to advance innovative, technology-enabled care.

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St. Luke's shows how big-name rollouts are done

by Mike Miliard

Epic rollouts, a Microsoft cloud transformation and pilot projects using Alexa are putting this IT team to the test.

Meet the winners Large hospitals

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Virginia Hospital Center's Epic secret: Staff satisfaction matters

by Jessica Davis

Staying focused on both patients and employees has made its EHR project not only easier, but enjoyable, too.

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Valley Children's tunes predictive analytics, telehealth for kids

by Jessica Davis

An innovative spirit and a sharp focus on what children need is what makes this system a winner.

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Change management essentials: Illinois Health and its C-suite, IT alignment

by Jessica Davis

A massive EHR rollout and cutting-edge big data projects owe success to leadership and tactical workflow design.

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How Arkansas Children's Hospital ended communication breakdowns

by Jessica Davis

The medical center turned around its employee satisfaction so well that its Epic EHR rollout wrapped up months early.

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University of Missouri Health Care: IT is an innovation hub, not a cost center

by Jessica Davis

The latest technology is put to work improving patient care, reducing readmissions and improving the community.

Meet the winners Medium hospitals

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Moving beyond the software: How Springhill Medical Center wins

by Bernie Monegain

Data analytics and tight cybersecurity are among this Stage 7 hospital's highest priorities.

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Trinitas Regional and the long evolution of EHR management

by Bernie Monegain

CIO credits an atmosphere of respect for exceptional work on projects like an EHR rollout for satisfied IT pros.

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JFK Health System preps for big changes amid Epic move

by Bernie Monegain

Merger with Hackensack Meridian Health opens new opportunities for patient care at population health management.

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The go-live buzz: Beebe Healthcare shows how rollouts unite hospital teams

by Bernie Monegain

The hospital works to foster a collaborative environment in which it doesn’t matter if you’re a doctor, nurse or IT pro because everyone is “a Beebe.”

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Washington Regional's masterclass in project management

by Bernie Monegain

From ER to OR, imaging to labs, the IT team is all about resilience and resolve, its CIO says.

Meet the winners Small hospitals

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Artesia General Hospital is all about the latest tech

by Bill Siwicki

Hyper-converged infrastructure, lean methodologies and next-gen firewalls are keeping the IT team in front.

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How Hurricane Maria put Doctors' Center Hospital to the test

by Mike Miliard

"You don't know how strong you are until you face a big disaster like this," said the CIO of the only HIMSS Stage 6 hospital in Puerto Rico, which has been powering its EHR with a generator since the storm struck.

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Henry County Medical Center tackles EHR usability and secure messaging

by Bill Siwicki

A just-updated EHR and the introduction of robotics and advanced MRI machines not possible without a winning team.

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Union Hospital's winning formula: Freedom to fail

by Bill Siwicki

The small Stage 7 provider empowers its tech pros to challenge themselves, knowing the CIO has their backs.

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Small IT shop at behavioral health clinic thinks big with EHR rollout

by Bill Siwicki

With behavioral health ineligible for federal IT funds, this small team is bearing the full weight of its EHR overhaul.