LOS ANGELES – Smile Reminder recognizes its evolution from patient-to-practice communication to a comprehensive engagement platform with a new brand identity: Solutionreach.

(Logo:  http://photos.prnewswire.com/prnh/20110907/LA64175LOGO )

Solutionreach is the clear leader in providing patient engagement and communication solutions for businesses. Utilizing text, email, voice, video, web, and social media tools, Solutionreach equips businesses, healthcare providers, and public institutions with a "high-tech" solution that does not sacrifice the "high-touch" personalization when communicating with customers. Solutionreach's engagement tools include every type of personalized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more. 

Having serviced the healthcare industry for over a decade, the newly branded Solutionreach is looking forward to making its full suite of engagement tools available to businesses in a variety of markets in healthcare and beyond.  

Over ten years ago the company began a revolution in patient communications – email and text-based messages delivered through the cloud as a subscription based service, essentially creating a billion dollar market for e-messaging. Times, technologies, and opportunities have changed, and so has Smile Reminder. What started as a need for better patient communications has evolved into a need for a suite of comprehensive patient and customer engagement tools. Solutionreach is that evolution.

"We have literally revolutionized the way healthcare practices are run today." said Jim Higgins, Founder and CEO of Solutionreach.  "With the new branding of Solutionreach, we are taking the next step in bringing these same business-changing solutions to new industries while we maintain our exceptional services in the healthcare fields.

"Technology is advancing at a rapid rate and businesses of all kinds are trying to keep up with the demand for immediate and effective communication with their customers.  Solutionreach's services meet both the consumers' demands, and the business owners' needs."

Smile Reminder, now Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for businesses. Utilizing the latest  text, email, voice, video, web, and social media tools, Solutionreach equips businesses, healthcare providers, and public institutions, with a "high-tech" solution that does not sacrifice the "high-touch" personalization when communicating with customers. Solutionreach's engagement tools include every type of personalized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more. 

Solutionreach has been the recipient of numerous awards and accolades including: (2009-2011) Inc 500/5000 fastest growing private companies; (2009-2010) Ernst & Young's Entrepreneur of the year Finalist; Winner 2010 Utah Innovation awards; Utah Valley Fast 50, Utah Business Fast 50.

For more information, please visit http://www.solutionreach.com.