Exploring the potential of Interbit Data's report distribution software, NetDelivery, Saratoga Hospital in Saratoga Springs, NY, has discovered numerous applications, enabling the speed of automated information sharing across its organization and satisfying the diverse report requirements of multiple departments.
"We weren't taking full advantage of NetDelivery and what it can do beyond standard information sharing and delivery," stated Art Baran, Application Analyst, Saratoga Hospital. "Once we explored the product more deeply, we saw its potential. We have gone from using NetDelivery for delivering reports and lab results to applying it for multiple uses across multiple departments."
Saratoga Hospital initially installed NetDelivery to automate the task of faxing reports and enable them to send several patient reports to multiple recipients at the same time, saving time and making the report distribution process more efficient. By maximizing the software's extensive capabilities, numerous areas of the hospital are enjoying added convenience and reducing paper usage as well, thereby lowering costs and increasing productivity.
Saratoga Hospital's emergency department uses NetDelivery for numerous purposes, such as generating ambulance arrived-by reports, delivering nursing performance evaluations, and gathering information to address customer complaints. Reports can be sent directly to a printer, if necessary, or created as a PDF that is stored on a secure server and can be viewed in Adobe Acrobat Reader. Specific reports or documents can be found by just using a keyword search, which brings up and sends the report in seconds.
The Saratoga Hospital emergency department found NetDelivery's versatility also extended to sending alerts. When an order for an EKG for an emergency patient comes through MEDITECH, NetDelivery sends a text message to the technicians telling them where the patient is located, allowing them to avoid the step of going to someone for the order.
Other Saratoga Hospital departments that are finding uses for NetDelivery beyond the typical report distribution include the pharmacy, which runs reports on what medications are being administered in the hospital; the admitting department, which uses NetDelivery to edit or cancel accounts and as an audit tool for tracking staff activity; and the diagnostic center, which uses NetDelivery to keep track of appointments and generate a report on cancelled appointments.
Saratoga Hospital's physicians' practices have a two-fold use for NetDelivery. When they need to have lab reports sent over the virtual private network (VPN) to their electronic medical records (EMRs), NetDelivery generates a requisition for the report, which is received by MEDITECH, and then sends the report with the requisition number.
Saratoga Hospital continues to discover uses for NetDelivery that it plans to implement in the future, such as nebulizer alerts to notify clinicians when a patient has stopped breathing and exchanging reports with its ProVation electronic health record (EHR) system.
By using NetDelivery, Saratoga Hospital has saved numerous steps for its clinicians, as they do not have to manually deliver or obtain reports to/from other offices or departments. The hospital also saves paper and money by creating more PDF files of reports instead of printing them. Time is further saved through the batch printing, specifically in the emergency and billing departments.
About Saratoga Hospital
Saratoga Hospital is the Saratoga region's leading healthcare provider. The only acute-care facility in Saratoga County, the hospital has a medical staff of over 450 physicians and other credentialed providers, offering care in a broad range of medical specialties. In keeping with its emphasis on quality, Saratoga Hospital was the first in the Capital Region to earn Magnet Designation for nursing excellence. The hospital achieved re-designation in 2010.
Hospital facilities include: Saratoga Hospital, Saratoga Care Nursing Home, Wilton Medical Arts, Malta Medical Arts, Saratoga Surgery Center, Mollie Wilmot Radiation Oncology Center, Saratoga Family Physicians, The Saratoga Center for Endocrinology and Diabetes, Saratoga Hospital Pain Management Center, Saratoga Family Health, Schuylerville Family Health and Galway Family Health.
For more information, go to www.saratogahospital.org.
About Interbit Data
Founded in 1997 and named to the 2009 and 2010 Inc. 5000 list of America's fastest growing companies, Interbit Data helps healthcare organizations deliver better, more consistent patient care with secure, reliable and cost-effective software solutions that improve operational efficiency. The company's information distribution products deliver information securely over the Internet in multiple formats, such as fax, print, email, encrypted file or HL7 message format, and integrate it easily into physicians' practice EMRs. Interbit Data's business continuance products give healthcare providers continuous access to patient data in the event of a network or system outage. Interbit Data products are used by more than 650 MEDITECH® customers worldwide. For more information about Interbit Data and its NetSolutions products, visit the company Website at www.interbitdata.com.