QHC Advisory Group, LLC, is proud to congratulate its colleagues and strategic partners at CECity who, together with the Pennsylvania (PA) Collaborative have received URAC’s prestigious Gold Award for Best Practices in Health Care Consumer Empowerment and Protection. This top honor in the category of Health Information/Decision Support recognizes health care management programs that demonstrate quality improvement in the health care delivered to consumers. URAC is one of the nation’s leading independent healthcare accreditation agencies.
CECity partnered with the PA Collaborative, a strategic consortium that includes Highmark Blue Cross Blue Shield, Rite Aid Corporation, the Pharmacy Quality Alliance (PQA), Gateway Health Plan, and the University of Pittsburgh-School of Pharmacy, on a joint program titled “ASPIRE (Advancing Safety and Performance Improvement for Pharmacy Excellence): Integrating Quality Metrics with Focused Interventions to Improve Adherence.” This project leveraged CECity’s innovative social cloud-based platform to successfully and cost-effectively scale and spread continuous quality improvement as measured by PQA’s medication adherence measures, for Rite Aid pharmacies, providers, and patients across Pennsylvania.
Through CECity, multiple health plans were able to contribute data, which was merged to generate a single performance profile for each pharmacy, complete with identification of that pharmacy’s critical performance gaps. A single “How Do I Improve” button then dynamically linked each provider to their own personalized pathway for learning and improvement, which included recommended organizational, professional, and patient-centered tools that were continuously evaluated across the wide geographic network to measure their effectiveness in closing the gaps.
The ASPIRE project demonstrated the ability for CECity to combine its cloud-based performance improvement platform and proven model for provider engagement to rapidly and cost effectively scale quality improvement. Based on this success, broad quality initiatives have been launched. This includes EQuIPP® (the Electronic Quality Improvement Platform for Plans and Pharmacies), the nations’ pharmacy quality improvement benchmarking service, and MedConcert®, the first platform to meaningfully connect all stakeholders, including physicians and other healthcare providers, hospitals, pharmacies, health plans, and their patients, to support ongoing performance improvement, lifelong learning, and enterprise-wide care coordination.
Key results of the ASPIRE program included measurably improving the PQA chronic disease adherence measures, which are used for CMS Medicare Advantage Plan Star Ratings, aggregating system-wide performance measurement across multiple health plans, and measuring the impact of focused and community-generated interventions on performance. The ability to engage providers in quality improvement, rapid cycle learning, and clinical communities across wide geographic regions was also demonstrated.
CECity and its partners were honored as part of URAC’s 2012 Quality Summit and Award Program held October 9-11 in San Francisco. Entries were judged by a panel of prestigious, independent judges including recognized experts in program evaluation, care coordination, health information technology, employer and purchaser decision making and patient safety. Entries were reviewed and scored by the judges based on objective criteria including whether the program was measurable, if it was reproducible and delivered through a collaborative approach.
“It has been our pleasure to work with the innovative team at CECity and to assist organizations with implementing strategies that include CECity’s cloud-based portals to engage in continuous learning, or what we call ‘learning forward’,” said Bernard M. Rosof, MD, MACP, CEO of QHC Advisory Group, LLC.
About QHC Advisory Group
QHC Advisory Group, LLC, (http://www.qhcag.com) is a specialty consulting practice focused on the “triple aim”...improved quality, reduced cost and increased access to care. Its mission is to help organizations take the lead by preparing them to successfully adapt to changes in the health care environment. QHC’s principals are national leaders in quality measurement and performance improvement who are uniquely qualified to help health care organizations and others identify and implement continuous performance improvement and performance measurement systems.
CECity (http://www.cecity.com) is the healthcare industry’s leading software as a service provider of cloud-based platforms, applications, and distribution networks for Performance Improvement, Quality Reporting (e.g. PQRS), Maintenance of Certification, and Lifelong Learning. Healthcare professionals and organizations count on CECity to power their high stakes solutions for continuous quality and performance improvement, care coordination, patient registries, professional education and development, patient safety and medication adherence, Maintenance of Certification and Licensure, patient surveys, lifelong learning portfolios, and quality reporting in support of health care and payment reform.
MedConcert® (http://www.medconcert.com) is healthcare’s premier cloud-based, social enterprise “Platform as a Service,” designed to meaningfully connect all stakeholders to cost-effectively measure performance, scale continuous quality improvement, align professional and financial incentives, enable lifelong learning, and support enterprise-wide care coordination. Through the MedConcert App Store, leading quality improvement organizations are able to share their Apps, training, and quality improvement solutions with the world, in order to rapidly spread and scale the “best practices” in performance improvement.
URAC, an independent, nonprofit organization, is well-known as a leader in promoting health care quality through its accreditation, education and measurement programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry. For more information, visit http://www.urac.org.