23 percent of U.S. hospitals to invest in patient access solutions for eligibility

By Industry News Release
12:29 PM

CapSite announces the release of the 2011 U.S. Patient Access Study.  The study represents the latest in a series of CapSite strategic industry reports focused on the Revenue Cycle Management (RCM) market. 

The statistically significant study represents unique Voice of Customer (VOC) insight from more than 500 U.S. hospitals on the market opportunity, market share, vendor mind share and adoption of various Patient Access solutions including:

  • Eligibility
  • Bill Estimation
  • Propensity to Pay
  • Address Validation
  • Charity Screening
  • E-Cashiering

The objective of the study was to assess how the healthcare reform legislation, along with the HITECH Act focus on stimulating the adoption and Meaningful Use of EHR’s, is impacting the market for Patient Access solutions.

“The Patient Protection and Affordable Care Act (PPACA) and The Health Care and Education Reconciliation Act of 2010 are driving significant healthcare provider focus on optimizing Revenue Cycle Management (RCM) processes,” says CapSite Sr. VP and GM Gino Johnson. 

“As provider organizations are evaluating scenarios related to forming or joining an Accountable Care Organization (ACO), the upstream Patient Access functions within the Revenue Cycle are an important area of focus for providers.”

Highlights from the study:

  • Tracking Point of Service (POS) Cash Collected was the top Key Performance Indicator (KPI) across Patient Access
  • Eligibility solutions are the most adopted Patient Access solution with nearly 90% of study participants indicating that they have invested in a solution
  • Propensity to Pay was the least adopted Patient Access solution with 46% of study participants indicated that they have invested in a solution  

Vendor Market Penetration / Share and Vendor Mind Share coverage includes:

Accretive Health, Advisory Board Company, Clearwave, Craneware, CPSI, DaVincian Technologies, Emdeon, Epic Systems, HDX, Healthland, HMS, InstaMed, Kramer Healthcare Technologies, Loxogon, MedAssets, MedeAnalytics, Meditech, NCR, Nebo Systems, nTelagent, Passport Health, PMMC, Recondo Technology, RelayHealth, SearchAmerica and The SSI Group.    

About CapSite

CapSite™ is a healthcare technology research and advisory firm.  Our mission is to help our healthcare vendor and provider clients make more informed strategic decisions.  The CapSite™ database is the trusted, easy-to-use online resource, providing critical knowledge and evidence-based information on healthcare technology purchases.  The CapSite database represents more than 130 healthcare technology categories and 900 vendors.   CapSite™ provides detailed transparency on healthcare technology pricing, packaging and positioning.

CapSite has a strategic alliance with AHA Solutions to bring the CapSite database to the 5,000 AHA member hospitals.

When it comes to healthcare technology research, it helps to see all the details. Those details are now available with CapSite™.

To obtain a complimentary copy of the report Table of Contents, visit http://www.capsite.com/reports