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Top 5 worst EMR myths

July 26, 2011 | Molly Merrill, Associate Editor

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SAN FRANCISCO – Rumors about electronic  medical records continue to persist, but one vendor is trying to separate the myths from the facts.

Practice Fusion, a San Francisco-based EMR developer has identified the top five worst EMR myths:

  1. EMRs are bad for “bedside manner." Does a computer ruin the interaction between patients and doctors? The opposite is true, according to a 2010 Government Accountability Office report. The study found that EMRs help doctors have more information about the patient and contribute to better communication. A good EMR allows a doctor to spend more time with a patient and less with paperwork. Plus, patients can get real-time access to their own health records online through the doctor's EMR system.
  2. You can't teach old doctors new tricks. Although there is an initial learning curve during the EMR adoption process, an easy-to-use EMR can significantly improve workflows once an EMR is fully implemented. Older physicians often lead the charge for an EMR transition in order to prepare their practice for sale when they retire. Tools such as dictation software and customizable templates can help win over even the most technology-adverse docs.
  3. Only hospitals use EMRs. While EMRs are more common in large medical facilities such as hospitals, health technology is starting to sweep into smaller private practices. Private practice physicians deliver more than 80 percent of all care provided for uninsured patients and serve as the front-lines for primary care in the U.S. – so getting them to use technology that improves the quality of care is especially important.
  4. Having my data stored in an EMR is a security risk. Federal HIPAA regulations are very strict about who can see inside your chart and give your EMR records protection beyond what's possible with paper charts. In order to open an electronic chart, a medical professional needs strict login permissions. The EMR system tracks each time your records are accessed and backs up data in a safe and secure way so that records are always available to you and your doctors when needed. Plus, Web-based EMR systems protect from disasters, floods, building fires, and tornadoes that could easily destroy paper records.
  5. EMRs are expensive. The final myth is actually true a lot of the time. Legacy EMR vendors still charge small medical practices $100,000 or more for software, with additional money spent on hardware and IT maintenance. However, new affordable EMR technology is emerging that is making it easier for small practices to join the technology transformation.

[See also: Top 10 'urban myths' of EHRs]
Related Topics:
  • Meaningful Use
  • Practice Fusion
  • San Francisco
  • Electronic Health Records
  • Financial/Revenue Cycle Management
  • Privacy and Security
  • Quality and Safety

Reader Comments (14)Login to Post a Comment

merkel33 says: 6. Worst emr myths isn't?
September 27, 2011 | 9:39AM GMT

Hello Molly Merrill,

Some of our new clients are saying that their voice recognition software (EMR in built) fails to give a error free transcripts. Since the EMR companies promising doctors that they can reduce their transcription cost by implementing Particular EMR. If an EMR gives a error free transcripts then they(doctors) will feel about their EMR implementation or else they will feel about their EMR. So what do you think about this. Can we add this one as a sixth worst myth?

h2cm says: Informatics - cordial en-dilute
August 19, 2011 | 5:57PM GMT

I'm usually wary of posts of the list of ... and top 5, top 10 variety. You see much of social media is 'cordial' not the concentrate but the dilute form as some of the comments in response already attest. Anyway ....

I've posted some thoughts on "Welcome to the QUAD":

http://hodges-model.blogspot.com/

http://hodges-model.blogspot.com/2011/08/top-5-worst-emr-myths-co-health...

Regards
Peter Jones @h2cm
http://twitter.com/#!/h2cm

dch says: If doctors
August 03, 2011 | 4:44PM GMT

If docs were the people most interested in EHR technologies, we'd have been out there already buying them up. We love other medical technologies. We haven't yet fallen in love with EHRs.

Clinicians aren't pushing EHR technologies. Non-clinicians are ... for their own, non-clinical purposes. The results are telling.

Since we haven't liked what's been put out there, the feds got involved to carrot/stick us into buying it anyway.

Bureaucrats aren't qualified to tell surgeons what tools to use to cut open a belly.

Neither are they qualified to tell radiologists what kind of equipment produces desired images.

And ... neither are they qualified to tell clinicians what work-flow/documentation processes work best for us during patient encounters.

pjcasey75 says: A sales pitch does not an article make
August 02, 2011 | 9:42AM GMT

While I usually appreciate your offerings, Ms. Merrill, this one is nothing more than a cut and paste from a vendor sales pitch, literally, from an actual EHR vendor. There is no supporting research actually cited, not even anectodal case studies. This vendor has done nothing to separate fact from myth. He's only stated his opinion. Plenty of that out there already.

robforster says: Maybe in the future
August 01, 2011 | 12:26PM GMT

Hobie 18. You manbe correct with a very few and in the future, but "check the box" is still a feature of all EMRs/EHR no matter what the device friendly utility you have. However, current and for the foreseeable future, docs are using lap tops in the out patient arena (e.g. EPIC) with movable screen (often with back of doc to patient). The transition to mobile devices will likely occur but the transition is changing the content and integrative ability of physicians that is so hard to learn. So far, there is not much concern about "check the box" and its effect on "medical rationale" but like security/privacy it will become a big issue until spoken words can be automated into an acceptable medical record format.
Payers know that most docs are upcoding now with EMR and the 15 minute level 3 visit with docs with EMRs are nearly all level 4 by checking an extra box--not really considering the disorder. Enhanced revenue is assured and medical inflation above the CPI continues unabated. Audit and controls have never been enforced--politically a hot potato.

hobie18 says: Bedside Manner? Lost Revenue without EMR
August 01, 2011 | 11:51AM GMT

If a physician is using a tablet PC with well designed EHR software, there doesn't need to be a loss of eye contact with a patient vs. handwriting free text.
It's all to easy to label a software time consuming but with paper records there is nothing to warn of drug interaction. Medical errors are responsible for 195,000 deaths per year according to a recent study.

As for the expense, few look at the real cost of paper charts (handling, storage, etc..) Physicians with paper charts usually under code as they don't document enough to justify the correct CPT codes. With an EHR calculating the coding based on documentation, two or three more 99214's per day per vs. 99213's provide a quick return on investment.

robforster says: Good golly Ms. Molly. How
August 01, 2011 | 10:07AM GMT

Good golly Ms. Molly. How wrong can you be? Having been in healthcare 44 years and recorded data in all manners including EMRs of renouwn, I can tell you that docs are concentrated on the EMR/EHR format and not the patient's eyes or listening well nor touching patients as frequently. I am a doc in a VERY big IT company and yes, we are at the start of the start of digital records. I do fear that 7 years of integrative learning a doc unergoes, will be unlearned my formats requiring that all boxes be checked for payment purposes mostly. Subtlities from non verbal clues are being missed as I watch undergraduates concentrate on the keyboard and not the face of the patient. Many have adopted scribes to enter the data in EHR/EMR so that the ART is not lost.
Most practices are 2-3 docs, and $100,000 is a BIG deterent including having a paper system for those docs running simutanteously who have not yet digitalized.
The barriers are bigger than you think. Age is not a factor.

dch says: Null and void
July 31, 2011 | 5:35PM GMT

Article not written by end-users. I am a tech savvy (write code) EHR end-user.

It is my daily experience that EHR technologies are still early in their evolutionary process, especially from the standpoint of usability.

... much too early to be pushed by the feds with carrots and sticks.

Standardize the data constructs to grease competition among vendors who rely heavily upon proprietary data locks to trap their customers.

ChrisPDX says: Pre-sale kitchen remodel?
July 27, 2011 | 5:58PM GMT

"Older physicians often lead the charge for an EMR transition in order to prepare their practice for sale when they retire."

While it is possible that a private practice might be purchased by a doctor fresh out of school and grateful to have a system already set up, it is more likely to be purchased by another established practice looking to expand. What are the odds that practice will be using the same EHR that you chose? In the present crowded marketplace, odds are slim. If the vendor is the same, that introduces other complications - can the system configuration choices of the two parties be merged? Can data be ported into a single instance?

In my opinion, if you are within 5 years of retirement, and already have a highly functional office, the return on an EMR system in that timeframe will be questionable.

mxp284 says: Privacy
July 27, 2011 | 12:28PM GMT

Patients must give consent for any use of their electronic record. That is data mining and sharing should be prohibited without specific consent. HIPAA takes great liberty in defining "operations" which patients for the most part are ill informed.

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