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Survey: 78 percent of patients believe EHRs boost care

March 08, 2011 | Molly Merrill, Associate Editor

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SAN FRANCISCO – The overwhelming majority of Americans believe doctors using a computer system, rather than paper, to store their records provides them with better care, according to a new survey.

The survey of 1,004 adults was conducted by GfK Roper on behalf of Practice Fusion, a San Francisco-based EHR provider.

The survey found no measurable change in the percentage of physicians reported by patients to be using a computer in 2010 vs. 2011. Although CDC reports have indicated increased adoption, 90 percent of physicians are still not using a complete EHR today.

[See also: Study: 14.6 percent of docs are not eligible for MU, don't have an EHR.]

Key facts of the survey:

  • Forty-nine percent of patients report their physician used an EHR during their last office visit (unchanged from report in February 2010).
  • Seventy-eight percent of patients whose doctors used an EHR believe the computer system helps their doctor deliver better care.
  • Thirty-eight percent of patients whose doctors use paper charts would like their doctor to "go digital."

[See also: Study: EHRs and CDS don't improve care.]

"It's 2011, and patients want their healthcare to reflect the fact we're in the 21st century," said Ryan Howard, CEO of Practice Fusion. "They want to have prescriptions sent electronically, to receive email appointment reminders and to review past diagnoses and upcoming appointments online."

Related Topics:
  • Practice Fusion
  • San Francisco
  • Electronic Health Records
  • Quality and Safety

Reader Comments (3)Login to Post a Comment

Megan Land says: EHR Adoption
March 13, 2011 | 8:47AM GMT

While I agree this is exciting, I am always skeptical when the research is sponsored by vendors.
Of course Practice Fusion wants to promote EHR adoption...

nmakris says: This is exciting!!!
March 10, 2011 | 4:27PM GMT

I am a firm believer that patients see the greatest benefit from providers that are on an electronic health record. I am glad to see these studies being conducted because a lot of providers feel that it is an inhibitor to patient care however that is usually there way of putting it off. From a business perspective I think once patients see the benefits of EHR's, patient portals and PHR they will be actively seeking out providers that are electronic. Especially the generation being brought up in a computer automated world.

ndnrn says: EHR boosts healthcare
March 09, 2011 | 4:38PM GMT

As a nurse in a large acedemic hospital, I can assure you that EHR is not just boosting care, but saving lives. The ability to have instant access to a patients medical history, allergies, current medications is priceless. EHR is one of the best things to happen to healthcare. Healthcare providers are able to provide, safe, consistent care to patients and ensure that proper billing is being done. Hooray for EHR!

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