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SSO can save providers more than $2M annually

May 31, 2011 | Healthcare IT News Staff

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TRAVERSE CITY, MI – Single-sign-on (SSO) technology can dramatically decrease the amount of time clinicians spend trying to access various forms of electronic medical records, according to a new report.

The report was released Wednesday by The Ponemon Institute, a privacy and information management research firm, and SSO technology provider, Imprivata. It showed that the average clinician spends 122 hours a year (three weeks) trying to access various forms of electronic medical records due to the overabundance of passwords and logins being managed to access the applications needed for accessing patient care.

SSO automates the login process, enabling clinicians to logon only once to their desktop in order to gain fast access to all their applications. According to the national study, SSO technology can reduce the amount of time clinicians spend on the access process and has the potential to save providers more than $2 million on average, annually.  These results show a significant opportunity for acute care hospitals healthcare systems to increase physician workflow, generate new capital and, ultimately, improve the overall quality of care delivered to their patients.

"The results of this survey validate the significant need for SSO technology in the healthcare industry. In addition to necessary security gains, this technology is proven to generate very significant cost and time savings," said Larry Ponemon, chairman and founder of the Ponemon Institute. "Healthcare systems using this technology can benefit from productivity and cost gains that could help transform their organizations. That time and money can be redeployed to areas that will drive improvements in patient care, including the addition of new staff or other life saving medical technology."

Key findings of the survey include:

  • SSO technology saves clinicians an average of 9.51 minutes a day (122 hours per year)
  • This time savings is translated into an estimated $2,675 per clinician each year which yields a total annual savings of more than $2.6 million
  • 83 percent of respondents believe SSO simplifies access to applications and data
  • The study found that prior to SSO, users had an average of 6.4 different passwords or pins required to access critical applications and patient data
  • Approximately 70 percent of respondents believe SSO is important or very important to the adoption of EMR and related systems
  • 60 percent of all respondents believe SSO solutions support their organizations' efforts to demonstrate the "meaningful use" of EMR and related information
  • On average, respondents said they have between 11-30 applications using single sign-on
  • 80 percent of SSO users would recommend the technology to others.

"This survey validates what Imprivata Healthcare customers have known for years – single sign-on and authentication make it easy and secure for physicians to access EMR applications. The Ponemon Institutes findings directly correlate these benefits to a significant financial impact and cost savings" said Omar Hussain, president and chief executive officer at Imprivata.

More than 400 healthcare IT representatives and clinicians responded to the survey.

Related Topics:
  • Imprivata Healthcare
  • Traverse City
  • Business Intelligence
  • Electronic Health Records
  • Quality and Safety

Reader Comments (2)Login to Post a Comment

Jesp says: It would also be helpfull for the IT guys
September 22, 2011 | 5:52PM GMT

SSO to the IT infrastructure would also help us, the hospital IT guys. Just hear about such a system for the healthcare data centers, that would provide a secure central console where you can see and capably manage all of your hospital’s computing resources no matter where they are physically located –from the hospital network closet to an on-campus or off-campus data center. You can read more about it here: http://bit.ly/mQmffI

jrosenthal says: Trying to do the math
June 01, 2011 | 3:10PM GMT

If SSO saves an average of 9.51 minutes per day, and say that clinician works 365 days a year. That equates out to 3471.15 minutes per year savings per clinician, or 57.8525 hours. I don't see 122 hours of savings from 9.51 minutes a day?

From my math: If each clinician spends 122 hours per year trying to access various forms of electronic medical records that would be 7320 minutes per year, or 20.05479452 minutes per day (based on 365 day work year).

If an average clinician spends 122 hours per year signing in, you can't save 122 hours per year because they still need to sign in at least once, and will most likely (for security purposes) time out and have to sign in again.

I guess I will need another lesson in statistics to come up with the numbers mentioned above.
Or, I guess I would be a little cautious of a third party vendor that comes up with these kinds of statistics that don't tie out to each other.

9.51mn * 260 days (52 weeks * 5) = (2472.60 / 60) = 41.21hrs or about 1 work week
9.51mn * 365 days (over worked) = (3471.15 / 60) = 57.8525hrs or 7.23 days

122hrs * 60mn = 7320mn / 260 days = 28.153846mn per day
122hrs * 60mn = 7320mn / 365 days = 20.05479452mn per day

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