Top 5 videos from HIMSS17

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Top 5 videos from HIMSS17

Salesforce adds tools to identify at-risk patients to Health Cloud

The new version also brings analytics and risk stratification capabilities for population health management.
By Ephraim Schwartz
08:10 AM
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Salesforce Health Cloud

Salesforce chief medical officer Josh Newman, MD, said the latest version enables providers to focus on 

Salesforce.com announced an expansion to its Health Cloud here at the conference.

The SaaS vendor is injecting new capabilities specifically related to helping care coordinators manage patient risk stratification through analytics.

Both risk scoring and patient stratification will allow coordinators to more easily identify high-risk patients, using a personal risk score that informs effective patient communication, engagement, and management, according to Joshua Newman, MD, chief medical officer at Salesforce.

Providers will have the ability to identify and target at-risk patients by segmenting their patient populations, helping focus on those that need the most attention. 

These new features will also allow coordinators to more easily identify high-risk patients and track progress across patient populations. 

“This allows providers to focus their attention and resources on those that need it the most, ensuring people have all the right tools and medication they need to get healthy. Providers can visually and dynamically manage all their data within the Health Cloud dashboard to easily surface insights not just about individual patients but also broader population trends,” Newman said. 

Providers should also have a more accurate understanding of which patients are well suited for new medications and programs, Neumann added.

Salesforce also said that the new features will blend into Health Cloud with users having the ability to access updates directly within the Health Cloud console. Salesforce also promises to continue to update the Cloud with new features three times per year has it has done in the past. 

As consumers have become accustomed to what one would have to call convenience shopping, even in healthcare, made possible through technological innovation, it was inevitable that the healthcare industry would face similar demands from digitally savvy patients. 

“Users will be able to access these updates directly within the Health Cloud console. Plus, the Salesforce platform is continuously updated with new features three times a year, which provides healthcare Newman said.

Salesforce is in Booth 2675. 

HIMSS17 runs from Feb. 19-23, 2017 at the Orange County Convention Center.


This article is part of our ongoing coverage of HIMSS17. Visit Destination HIMSS17 for previews, reporting live from the show floor and after the conference.


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