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Payers, providers agree and disagree on ACOs

March 08, 2011 | Mike Miliard, Managing Editor

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EMERYVILLE, CA – Senior payer and provider executives say the Medicare Shared Savings Program and competition from other organizations are helping drive the formation of commercial ACOs – not pressure from employers.

The findings are part of a third-party market research report commissioned by MedeAnalytics, the healthcare performance management technology vendor, which polled two dozen payers and providers nationwide.

The Medicare Shared Savings Program is the Medicare accountable care organization provision within the Affordable Care Act. Commercial ACOs are distinct from Medicare ACOs in that a commercial payer, rather than Medicare, provides the financial incentives to providers for quality and cost performance.

The MedeAnalytics study revealed that payers believe the top two challenges to starting an ACO are the financial implications (risks, model for shared savings) and gaining agreement on quality and cost/efficiency measures.

[See also: Summit: ACO success tied to EHR, HIE capabilities.]

Both groups agreed that electronic medical records, with the capability to share data between providers, along with a strong base of primary care physicians, are the essential components or competencies for a successful ACO.

In addition, MedeAnalytics' research identified the following areas of agreement between payers and providers:

  • Factors driving the formation of commercial ACOs – i.e.. Medicare ACOs and competitive pressures
  • The top challenges to starting an ACO – including financial implications and gaining agreement on quality and cost/efficiency measures
  • Key performance indicators (KPIs) for cost/efficiency – admissions, length of stay and utilization
  • The necessity of an EMR for the success of the ACO
  • The need for improved reporting and clinical data exchange capabilities to make an ACO model work

But payers and providers also had some divergent views, in areas such as:

  • Who should develop quality measures for the ACO? In contrast with the payers – a solid majority of which favored a collaborative approach involving payers, hospitals and physicians – a third of the providers surveyed felt that hospitals alone should develop quality KPIs, equal to the number who supported a collaborative approach.
  • KPIs for quality. Payers identified the National Center for Quality Assurance’s Healthcare Effectiveness Data and Information Set (HEDIS) as a preferred umbrella measure set – which the vast majority of them use currently. In contrast, providers specified CMS core measures, hospital-acquired infections, readmissions, mortality and patient satisfaction.

Researchers for the MedeAnalytics study spoke to senior executives from integrated delivery networks, physician practices and commercial payers which were already involved in commercial ACOs or planning to do so within a year.

[See also: MedeAnalytics launches ACO resource center.]

The overall objectives of the research were to assess perceptions, drivers, challenges and the developing needs related to creating or participating in a commercial ACO. The actual research was conducted in December 2010.

Related Topics:
  • Emeryville
  • Medicare
  • Mike Miliard
  • Business Intelligence
  • Claims Processing
  • Electronic Health Records
  • Financial/Revenue Cycle Management
  • Health Information Exchange (HIE)
  • Quality and Safety

Reader Comments (1)Login to Post a Comment

clarage says: ACO curing for-profit medicine?
March 15, 2011 | 9:16AM GMT

The difference in opinion about the quality metrics has been around for decades. And maybe the financial crisis will finally rectify some of the bad elements of our fee for service model. If this can force the payers to get behind the need for healthy members, we might have a winning mix.

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