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Paper records are 'incomplete, inaccurate and inaccessible'

April 07, 2009 | Richard Pizzi, Contributing Editor

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CHICAGO – There is a great deal of resistance to healthcare reform because industry players make so much money from the current system, said George Halvorson, chairman and CEO of the Kaiser Foundation Health Plan and Kaiser Foundation Hospitals.

Speaking Monday at HIMSS09, Halvorson said the current fee-for-service payment model generates $2.5 trillion worth of revenue, but merely sells "pieces of care" to consumers because the system is not efficient.

Healthcare is the fastest growing segment of the U.S. economy, moving toward 20 percent of the Gross Domestic Product, but Halvorson said the United States is on a dangerous path and must lower the costs of the system and improve outcomes.
"We need to fix the delivery of healthcare and move to full (health insurance) coverage," he said.

Halvorson affirmed that only a "systematic" approach to changing U.S. healthcare would succeed. He called for an emphasis on best practices, an increase in coordination between caregivers and a more consistent follow-through on patients.
Halvorson said there is tremendous inconsistency in the quality of healthcare in the United States, citing a study by Dartmouth professor Jack Wennberg that revealed a 40 percent variation by region in cardiac care.

"We need computers to get (systematic reform) done," Halvorson said. "Physicians don't have enough information to do their jobs right. Paper records are incomplete, inaccurate and inaccessible."

Kaiser is a completely electronic healthcare system, Halvorson said. The California-based system has electronic health records for more than 10 million patients.

"Our caregivers are relatively computer-literate, but we have also tried to make it easy to do the right thing," he said. "That's very important in designing healthcare IT systems."

Halvorson said including healthcare IT in the federal stimulus bill was a good idea, but he cautioned that government and industry must emphasize interoperability.

"If we going to computerize healthcare IT nationwide, we don't want the information isolated in the silos that now exist with paper records," he said.
 

Richard Pizzi
Editorial Director for MedTech Media
Follow Richard on Twitter @HFNeditor
Related Topics:
  • Chicago
  • George Halvorson
  • Kaiser Foundation Health Plan
  • United States

Reader Comments (1)Login to Post a Comment

TomMariner says: Paper vs. Electronic Records
April 07, 2009 | 6:42PM GMT

When you lease a cell phone, the little shop that gives you the device queries a database that knows every transaction that has happened to you since you were an embryo -- and gives a "score".

If you are wheeled into an emergency room semiconscious and in pain, the person can't find out if you are alergic to laughter or had a heart transplant last week.

One will limit your purchases, the other will limit your life. I go to a group of physicians clustered around a teaching hospital because, aside the fact they are skilled, they all share a medical records system. And I know that can keep me alive!

It is a shame our government has to bribe our hospitals and doctors to adopt what every car dealership, bank and corner grocery has -- access to our consolidated records. I will fight to make sure we listen to our medical professional's desires in a computerized system, but not fight when our government gets brutal with those that decide not to adopt. But I still am surprised -- our incredibly skilled physicians are among the most technical of all when they treat our bodies like giant chemical sets. Yet they seem reluctant to jump into the computer pool that will make them more efficient and effective.

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