'Most Wired' hospitals named for 2012

As they deploy IT to improve care and address inefficiencies, hospitals are also concerned with protecting patient data
By Mike Miliard
02:30 PM

The 2012 installment of the "Health Care’s Most Wired" survey finds hospitals nationwide leveraging health information technology in new and envelope-pushing ways.

As they deploy IT to improve care and address inefficiencies, hospitals are also concerned with protecting patient data, optimizing patient flow and improving staff communications, according to Hospitals & Health Networks, which polled some 1,570 hospitals for the survey, conducted in partnership with McKesson, the College of Healthcare Information Management Executives (CHIME) and the American Hospital Association.

Among other key findings from the study:

  • 93 percent of Most Wired hospitals employ intrusion detection systems to protect patient privacy and security of patient data, in comparison to 77 percent of the total respondents; 
  • 74 percent of Most Wired hospitals and 57 percent of all surveyed hospitals use automated patient flow systems;
  • 90 percent of Most Wired hospitals and 73 percent of all surveyed use performance improvement scorecards to help reduce inefficiencies;
  • 100 percent of Most Wired hospitals check drug interactions and drug allergies when medications are ordered as a major step in reducing medication errors.

“As shown by these survey results, hospitals continue to demonstrate how IT not only can be used to improve patient care and safety but it is also a means to improve efficiency,” says Rich Umbdenstock, president and CEO of the American Hospital Association.

[See also: Most Wired hospitals list 'carries more weight' with redesign.]

“Equipping caregivers with the information needed to drive quality, safety and efficiency will continue to be an imperative as the challenges facing health systems grow increasingly complex,” added Pat Blake, president, McKesson Technology Solutions. “The effective use of health IT, including actionable analytics and connectivity, can be a strategic lever as hospitals and health systems work to drive better outcomes while managing capacity, reducing costs, and coordinating care across multiple settings and caregivers.”

Almost half of the Most Wired hospitals reported using social media for community outreach and crisis communication, compared to just one-third of total respondents.  More than 25 percent offer care management messages and chats with physicians.

The survey was conducted between Jan. 15 and March 15, and asked hospitals and health systems nationwide to answer questions regarding their IT initiatives. Respondents completed 662 surveys, representing 1,570 hospitals, or roughly 27 percent of all U.S. hospitals.

See the list of Most Wired winners on the next page.

2012 Most Wired Survey Winners by State

Cullman Regional Medical Center: Innovator Award winner
Evergreen Medical Center: Most Wired–Small and Rural
St. Vincent’s Hospital–Birmingham: Most Wired
University of Alabama at Birmingham (UAB) Hospital: Most Wired
Washington County Hospital, Chatom: Most Wired–Small and Rural

Banner Health, Phoenix: Most Wired
Tucson Medical Center: Most Wired

Stone County Medical Center, Mountain View: Most Wired–Small and Rural

Eisenhower Medical Center, Rancho Mirage: Most Wired
Kaiser Permanente, Oakland: Most Improved
Naval Hospital Lemoore: Most Wired–Small and Rural
Rady Children's Hospital–San Diego: Most Wired
San Francisco VA Medical Center: Most Wired
Sharp HealthCare, San Diego: Most Wired
Stanford Hospital and Clinics: Most Wired
University of California Davis Health System, Sacramento: Most Wired
University of California, San Diego Health System: Most Wired
VA Palo Alto Health Care System: Most Wired
VA Sierra Pacific Network, Mare Island: Most Wired

Denver Health and Hospital Authority: Most Wired
Poudre Valley Health System, Fort Collins: Most Wired

Hartford Hospital: Most Wired
Middlesex Health System, Middletown: Most Wired
MidState Medical Center, Meriden: Most Wired
Saint Francis Care, Hartford: Most Wired
William W. Backus Hospital, Norwich: Most Wired
Yale New Haven Health System: Most Wired

Alfred I. duPont Hospital for Children, Wilmington: Most Wired

District of Columbia
Washington, D.C. VA Medical Center: Most Wired

Baptist Health South Florida, Coral Gables: Most Wired
Florida Hospital, Orlando: Most Wired
Martin Health System, Stuart: Most Wired
Memorial Healthcare System, Hollywood: Most Wired
NCH Healthcare System, Naples: Most Wired

Emory Healthcare, Atlanta: Most Wired
Grady Health System, Atlanta: Most Wired
Northeast Georgia Health System, Gainesville: Most Wired
Piedmont Fayette Hospital, Fayette: Most Wired
Piedmont Hospital, Atlanta: Most Wired
Tanner Health System, Carrollton: Most Improved

Gritman Medical Center, Moscow: Most Wired
Syringa Hospital and Clinics, Grangeville: Most Wired–Small and Rural

Advocate Health Care, Oak Brook: Most Wired
Ann and Robert H. Lurie Children's Hospital, Chicago: Most Wired
Cancer Treatment Centers of America, Schaumburg: Most Wired
Carle Foundation Hospital, Urbana: Most Wired
Kewanee Hospital: Most Wired–Small and Rural
Kishwaukee Community Hospital, DeKalb: Most Wired–Small and Rural
Loyola University Medical Center, Maywood: Most Wired
Methodist Medical Center of Illinois, Peoria: Most Wired
NorthShore University HealthSystem, Evanston: Most Wired
Northwest Community Healthcare, Arlington Heights: Most Wired
Northwestern Memorial Hospital, Chicago: Most Wired
OSF Healthcare System, Peoria: Most Wired
Rush Oak Park Hospital, Oak Park: Most Wired
Rush University Medical Center, Chicago: Most Wired
Sarah Bush Lincoln Health System, Mattoon: Most Wired
SwedishAmerican Health System, Rockford: Most Improved
University of Illinois Hospital and Health Sciences System, Chicago: Most Wired

[See also: 'Most Wired' hospitals for 2011 named.]

Community Health Network, Indianapolis: Most Wired
Deaconess Health System, Newburgh: Most Wired
IU Health, Indianapolis: Most Wired
Richard L. Roudebush VA Medical Center, Indianapolis: Most Wired
Saint Joseph Regional Medical Center, Mishawaka: Most Wired
Union Hospital Clinton: Most Wired
Union Hospital, Terre Haute: Most Wired

Broadlawns Medical Center, Des Moines: Most Wired–Small and Rural
Fort Madison Community Hospital: Most Wired
Genesis Health System, Davenport: Most Wired
Henry County Health Center, Mount Pleasant: Most Wired
Iowa Health System, Des Moines: Most Wired
Mary Greeley Medical Center, Ames: Most Improved
Mercy Medical Center, Cedar Rapids: Most Wired
University of Iowa Hospitals & Clinics, Iowa City: Most Wired

Lawrence Memorial Hospital: Most Wired
Stormont–Vail Healthcare, Topeka: Most Improved
University of Kansas Hospital, Kansas City: Most Wired

King’s Daughters Health System, Ashland: Most Wired
Marshall County Hospital, Benton: Most Wired–Small and Rural
Our Lady of Bellefonte Hospital, Ashland: Most Wired

Lafayette General Medical Center: Most Wired
Opelousas General Health System: Most Wired–Small and Rural

The list continues on the following page.

Eastern Maine Medical Center, Bangor: Most Wired
Franklin Memorial Hospital, Farmington: Most Wired
Maine Medical Center, Portland: Most Wired
Acadia Hospital, Bangor: Most Wired

MedStar Health, Columbia: Most Wired
Peninsula Regional Medical Center, Salisbury: Most Wired

Baystate Health, Springfield: Most Wired
Berkshire Health Systems, Pittsfield: Most Wired
Beth Israel Deaconess Medical Center, Boston: Most Wired
Boston Children's Hospital: Most Wired
Hallmark Health, Melrose: Most Wired
HealthAlliance Hospitals, Leominster: Most Wired
Lowell General Hospital: Most Wired
Saint Vincent Hospital, Worcester: Most Wired
South Shore Hospital, Weymouth: Most Wired

Aleda E. Lutz VAMC, Saginaw: Most Wired
Allegiance Health, Jackson: Most Improved
Battle Creek VA Medical Center: Most Wired
Beaumont Health System, Royal Oak: Most Wired
Bronson Battle Creek: Most Wired
Carson City Hospital: Most Wired–Small and Rural
Crittenton Hospital Medical Center, Rochester: Most Wired
Detroit Medical Center: Most Wired
John D. Dingell VA Medical Center, Detroit: Most Wired
Memorial Healthcare, Owosso: Most Wired
Metro Health, Wyoming: Most Wired
Munson Medical Center, Traverse City: Most Improved
McLaren Northern Michigan, Petoskey: Most Wired
VA Region 3, Office of Information Technology, Ann Arbor: Most Wired
Veterans Partnership Network (VISN 11) Healthcare Network, Ann Arbor: Most Wired

HealthPartners, Bloomington: Most Wired
Mayo Clinic, Rochester: Most Wired

Magnolia Regional Health Center, Corinth: Most Wired–Small and Rural
North Mississippi Health Services, Tupelo: Most Wired

Bothwell Regional Health Center, Sedalia: Most Wired
Citizens Memorial Hospital, Bolivar: Most Wired
CoxHealth, Springfield: Most Improved
Heartland Health, Saint Joseph: Most Improved
Mercy, Chesterfield: Most Wired
North Kansas City Hospital: Most Improved
Truman Medical Centers, Kansas City: Most Wired
University of Missouri Health Care, Columbia: Most Wired

Nemaha County Hospital, Auburn: Most Wired
Thayer County Health Services, Hebron: Most Wired–Small and Rural

New Hampshire
Concord Hospital, Concord: Most Wired
Elliot Health System, Manchester: Most Wired
Exeter Health Resources: Most Wired
New London Hospital: Most Wired–Small and Rural

[See also: 'Most Wired Hospitals' for 2010 named.]

New Jersey
Atlantic Health System, Morristown: Most Wired
CentraState Healthcare System, Freehold: Most Wired
Hackensack University Medical Center: Most Wired
Hunterdon Healthcare System, Flemington: Most Wired
Meridian Health, Neptune City: Most Wired
Robert Wood Johnson University Hospital, New Brunswick: Most Wired
Robert Wood Johnson University Hospital at Hamilton: Most Improved
Saint Peter’s Healthcare System, New Brunswick: Most Wired
St. Joseph's Healthcare System, Paterson: Most Wired
Valley Health System, Ridgewood: Most Wired
Trinitas Regional Medical Center, Elizabeth: Most Improved

New Mexico
University of New Mexico Hospitals, Albuquerque: Most Wired

New York
Arnot Ogden Medical Center, Elmira: Most Wired
Continuum Health Partners, New York: Most Wired
Maimonides Medical Center, Brooklyn: Most Wired
Massena Memorial Hospital: Most Wired
Memorial Sloan–Kettering Cancer Center, New York City: Most Wired
Montefiore Medical Center, Bronx: Most Wired
New York Presbyterian Hospital, New York City: Most Improved
North Shore University Hospital, Manhasset: Most Wired
Southampton Hospital: Most Wired–Small and Rural
St. Joseph's Hospital Health Center, Syracuse: Most Wired
Stony Brook University Medical Center: Most Wired
VA Northeast Region 4, Albany: Most Wired
Winthrop–University Hospital, Mineola: Most Wired

North Carolina
Alamance Regional Medical Center, Burlington: Most Wired
Ashe Memorial Hospital, Jefferson: Most Wired–Small and Rural
Carolinas HealthCare System, Charlotte: Most Wired
Charles George VA Medical Center, Asheville: Most Wired
FirstHealth of the Carolinas, Pinehurst: Most Wired
Mission Hospital, Asheville: Most Wired
Vidant Health, Greenville: Most Wired
Womack Army Medical Center, Fort Bragg: Most Wired

North Dakota
Altru Health System, Grand Forks: Most Wired
Trinity Health, Minot: Most Improved

Christ Hospital, Cincinnati: Most Wired
Cincinnati Children's Hospital Medical Center: Most Wired
Fisher–Titus Medical Center, Norwalk: Most Wired
MedCentral–Mansfield Hospital: Most Wired
MedCentral–Shelby Hospital: Most Wired
Nationwide Children's Hospital, Columbus: Most Wired
Ohio State University Wexner Medical Center, Columbus: Most Wired
OhioHealth Doctors Hospital, Columbus: Most Wired
OhioHealth Dublin Methodist Hospital, Dublin: Most Wired
Samaritan Regional Health System, Ashland: Most Wired–Small and Rural
Summa Akron City and St. Thomas Hospitals, Akron: Most Wired
TriHealth, Cincinnati: Most Wired

The list continues on the following page.

Norman Regional Health System: Most Improved
Oklahoma Heart Hospital, Oklahoma City: Most Wired
Oklahoma Heart Hospital South, Oklahoma City: Most Wired
Unity Health Center, Shawnee: Most Wired

Columbia Memorial Hospital, Astoria: Most Wired

Abington Health: Most Wired
Chester County Hospital and Health System, West Chester: Most Improved
Crozer–Keystone Health System, Springfield: Most Wired
Geisinger Health System, Danville: Most Wired
Grand View Hospital, Sellersville: Most Wired
Guthrie Health, Sayre: Most Improved
Kane Community Hospital: Most Wired
Lehigh Valley Health Network, Allentown: Most Wired and Innovator Award finalist
Main Line Health, Bryn Mawr: Most Wired
PinnacleHealth System, Harrisburg: Most Wired
Pocono Health System, East Stroudsburg: Most Wired–Small and Rural
Saint Vincent Health System, Erie: Most Improved
St. Clair Hospital, Pittsburgh: Most Wired
Susquehanna Health, Williamsport: Most Improved
Thomas Jefferson University Hospitals, Philadelphia: Most Improved
University of Pittsburgh Medical Center (UPMC): Most Wired
UPMC Mercy, Pittsburgh: Innovator Award winner

Rhode Island
Care New England Health System, Warwick: Most Improved

South Carolina
AnMed Health, Anderson: Most Wired
Beaufort Memorial Hospital: Most Wired
Greenville Hospital System University Medical Center: Most Wired
Medical University of South Carolina, Charleston: Most Wired
Palmetto Health, Columbia: Most Wired
Ralph H. Johnson VA Medical Center, Charleston: Most Wired–Small and Rural

South Dakota
Avera Health, Sioux Falls: Most Wired and Innovator Award winner
Sanford USD Medical Center, Sioux Falls: Most Improved

HCA, Nashville: Most Wired
Mountain States Health Alliance, Johnson City: Most Wired
Vanderbilt University Medical Center, Nashville: Most Wired

Brooke Army Medical Center, Fort Sam Houston: Most Wired
Children’s Medical Center Dallas: Most Wired
Cook Children's Health Care System, Fort Worth: Most Improved
Harris County Hospital District, Houston: Most Wired
Memorial Hermann Healthcare System, Houston: Most Wired
Methodist Health System, Dallas: Most Wired
Methodist Hospital System, Houston: Most Improved
Texas Health Resources, Arlington: Most Wired and Innovator Award finalist
University Health System, San Antonio: Most Wired
UT Southwestern Medical Center, Dallas: Most Wired

Intermountain Healthcare, Salt Lake City: Most Wired
University of Utah Hospital and Clinics, Salt Lake City: Innovator Award finalist

Fletcher Allen Health Care, Burlington: Most Wired
White River Junction VA Medical Center: Most Wired

Bon Secours Richmond Health System: Most Wired
Carilion Clinic, Roanoke: Most Wired
Centra Health, Lynchburg: Most Wired
Hampton VA Medical Center: Most Wired
Hunter Holmes McGuire VA Medical Center, Richmond: Most Wired
Inova Health System, Falls Church: Most Wired
Riverside Health System, Newport News: Most Wired
Salem VA Medical Center: Most Wired
Sentara Healthcare, Norfolk: Most Wired
U.S. Air Force Hospital, Langley AFB: Most Wired–Small and Rural
University of Virginia Health System, Charlottesville: Most Wired

Coulee Medical Center, Grand Coulee: Most Wired–Small and Rural
Lake Chelan Community Hospital, Chelan: Most Wired
Lincoln Hospital and North Basin Medical Clinics, Davenport: Most Wired
Madigan Army Medical Center, Tacoma: Most Wired
Mason General Hospital, Shelton: Most Wired
Mid–Valley Hospital, Omak: Most Wired–Small and Rural
MultiCare Health System, Tacoma: Most Wired
Newport Hospital and Health Services: Most Wired–Small and Rural
Othello Community Hospital: Most Wired
Providence Holy Family Hospital, Spokane: Most Wired
Providence Mount Carmel Hospital, Colville: Most Wired
Providence Sacred Heart Medical Center and Children's Hospital, Spokane: Most Wired
Providence St. Joseph's Hospital, Chewelah: Most Wired
Pullman Regional Hospital: Most Wired
Samaritan Healthcare, Moses Lake: Most Wired
St. Elizabeth Hospital, Enumclaw: Most Improved
St. Luke's Rehabilitation Institute, Spokane: Most Wired
Sunnyside Community Hospital: Most Wired–Small and Rural
Tri–State Memorial Hospital, Clarkston: Most Wired
Virginia Mason Medical Center, Seattle: Most Wired
Whitman Hospital and Medical Center, Colfax: Most Wired

West Virginia
Beckley VA Medical Center: Most Wired
WVU Healthcare, Morgantown: Most Wired

Aurora Health Care, Milwaukee: Most Wired
Gundersen Lutheran, La Crosse: Most Wired
Meriter Hospital, Madison: Most Wired
Ministry Saint Clare’s Hospital, Weston: Most Wired
Osceola Medical Center Most Wired–Small and Rural
Spooner Health System: Most Wired
ThedaCare, Appleton: Most Wired
University of Wisconsin Hospital and Clinics, Madison: Most Wired
UWHP Watertown Regional Medical Center, Watertown: Most Wired