Interoperability 'taking so darn long'

InteropTechnology is seen as one obstacle to interoperability. There are many others.

The road to getting there involves four numbers

Hospitals can have hundreds of IT systems. Vendors have built proprietary databases. Not everyone follows the same standards. Health systems fear sharing data with competitors. Policymakers have not focused on health information exchange or EHR usability.

These are just a few of the reasons why true interoperability of health information remains so elusive, according to informatics experts.

"Technology is only one obstacle to interoperability," said Gilad Kuperman, MD, director of interoperability informatics at New York-Presbyterian Hospital, who moderated a recent panel American Medical Informatics Association (AMIA) Annual Symposium about why interoperability is "taking so darn long.

Charles Jaffe, MD, CEO of standards development organization Health Level Seven International (HL7) described a "circle of blame" involving government agencies and regulators, hospitals and healthcare systems, technology vendors, clinicians, academicians like those at AMIA and, yes, standards development organizations (SDOs), such as HL7. "The policy always preempts the technology," said Jaffe.

"And just like [in the 1983 Cold War movie] WarGames, in this finger-pointing, no one wins." He noted that not-for-profit HL7 in September made most of its standards and other intellectual property available free as a means of building trust for HL7 communications messaging. "Without trust, none of this is possible," Jaffe said.

Harry Solomon, interoperability architect at GE Healthcare, and a lecturer at Oregon Health and Science University, explained the road to interoperability with four numbers: 2, 4, 3 and 5.

There are two overarching concepts that need to be defined, namely interoperability and standards, and Solomon said "good enough" definitions exist from Institute of Electrical and Electronics Engineers (IEEE) and the International Organization for Standardization, known as ISO. Therefore, healthcare should not have to do any more in this arena. "We can't afford to have custom integrations for every data transfer that we have," Solomon advised.

The number 4 stands for the levels of interoperability specification: workflow, messaging, format and vocabulary.

The other two numbers represent three phases  -  standards development (generally handled by an SDO), product development (vendors), and system deployment (users)  -  and five process steps for each phase.

These steps include: the decision to proceed on each phase; allocation of resources; development; validation; and deployment.

Healthcare IT has been burdened by too many standards, offered University of Pennsylvania sociologist Ross Koppel, a former chair of AMIA's evaluation working group, and a frequent critic of large, established EHR vendors. For example, he said, there are 40 different ways to record blood pressure in EHRs, and perhaps three of them are "proper" from an informatics standpoint.

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