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Interoperability key to better patient care

May 20, 2010 | Kyle Hardy, Community Editor

ANDOVER, MA – Interoperability is a major part of the HITECH Act, the healthcare IT portion of the American Recovery and Reinvestment Act, passed in February of 2009. And according to Dale Wiggins, chief technology officer of Philips Healthcare Patient Care and Clinical Informatics, it all starts with modalities.

"It's important to providers that modalities (PACS, MRI, CT scans) integrate with the other legacy systems at their facilities," said Wiggins. "Providers have orders that need to be filled and Philips is moving to make sure work flow is not interrupted."

Interoperability has been touted as having much potential in improving the quality of care for patients. Providers are looking at integrating new systems with their existing IT infrastructure to reduce waiting room times, provide clinical decision support for physicians and ultimately reduce costs.

"It's all about clinical needs," said Wiggins. "A lot of the discussion is on how interoperability can facility CDS. Another whole area that will be a continuous focus is how systems will talk to each other to help deliver higher-quality healthcare."

Achieving IT interoperability hasn't been a turnkey process for providers. There are many barriers to system integration, ranging from software complexities to unexpected pitfalls.

"Providers really need to understand how a system works achieve data integration and exchange," said Wiggins. "Providers need to ensure that the right health information is being sent to the right place."

"When I personally thiBettina Dold, stategic lead for Philips Healthcare PCCInk about interoperability, it's about reducing fragmentation," said Bettina Dold, strategic lead for Philips Healthcare PCCI. "The banking industry did this well. As consumers, we demand quality healthcare, and providers want to move away from errors. We are keen on moving provider concerns away from how to get at information."

Dold said the HITECH Act has been the speedway that's enabled providers to adopt new IT systems – e-prescribing being one that has enjoyed wide scale adoption throughout the U.S. Interoperability is expect to follow the same route.

The clock is ticking away, however, and providers need to act quickly to avoid being penalized.

"It comes down to this," Dold said. "At what point will providers take on the pain of adoption, or face ensuing financial penalties?"

Related Topics:
  • Andover
  • ARRA/Stimulus
  • Bettina Dold
  • Dale Wiggins
  • Kyle Hardy
  • Philips Healthcare Patient Care
  • Network Infrastructure

Reader Comments (2)Login to Post a Comment

El masry says: Interoperability key to better patient care
June 09, 2010 | 3:45AM GMT

I fully agree with the approach. However, I see that increasing knowledge level through continuous training to medical staff is a corner stone for any upgrade in healthcare sector. No matter what technology would be implemented to make life easier and simplify the process of getting information, if this is not accompanied with continuous education to medical staff, the result will not be as expected.

khardy says: Clinicians are the king pin of HIT
June 28, 2010 | 9:10AM GMT

Thanks for your comment! Getting clinical staff, whether they are physicians, nurses, etc., to use these systems is the most important aspect of health IT integration. You're right in pointing out that continuous training is essential to making staff more comfortable with technology.

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