Epic tops 2017 Best in KLAS awards, securing top spot for 7th straight year; see complete winners

Premier landed four Best in KLAS awards and won the Overall Best in KLAS for Healthcare Management, a new category.
By Jessica Davis
10:56 AM
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Epic tops 2017 Best in KLAS awards

Epic landed the top spot for Overall Software Suite in the 2017 Best in KLAS: Software and Services report, for the seventh consecutive year. The report draws from healthcare provider feedback.

Epic also earned the top Overall Physician Practice Vendor and Best in KLAS awards in eight segments.

Premier scored four Best in KLAS awards and won Overall Best in KLAS for Healthcare Management Consulting Firm, a new category. Optimum Healthcare IT was named top Overall IT Services Firm and earned one Best in KLAS award.

Cerner, Caretech Solutions, MedSys Group and IBM Watson subsidiary Merge each earned two Best in KLAS awards.

Verity Solutions' Verity 340B was the most improved software product with an increased score of 17 percent, while Peak Health Solutions’ Peak Outsourced Coding was named the most improved service product with 21 added percentage points. The most improved physician practice product with an increase of 12 percent was NextGen Healthcare EPM.

For the first time, KLAS added Payer Solutions segments. Casenet TruCare was Best in KLAS for Case Management Solutions and Verscend Quality Reporting was Best in KLAS for Payer Quality Analytics and Reporting.

"The Best in KLAS report celebrates and recognizes vendors who have made significant strides to improve healthcare while addressing changes like payment reform and the shift to population health," said KLAS President Adam Gale in a statement.

Here’s the complete list of winners:

Best in KLAS: Software

Category Recipient
Acute Care EMR (Large Hospital/IDN) Epic EpicCare Inpatient EMR
Anesthesia iProcedures iPro Anesthesia
Cardiology Merge, an IBM Company, Cardio
Community HIS MEDITECH C/S Community HIS (6.x)
Emergency Department Wellsoft EDIS
Enterprise Resource Planning (ERP) Premier PremierConnect ERP Solutions
Global (Non-US) Acute Care EMR InterSystems TrakCare EPR
Global (Non-US) PACS Sectra PACS
Global (Non-US) Patient Administration Systems InterSystems TrakCare PAS
Health Information Exchange (HIE) Epic Care Everywhere
Healthcare Business Intelligence & Analytics Health Catalyst Analytics Platform
Homecare Thornberry NDoc
Laboratory (Large Hospital/IDN) Epic Beaker
Long-Term Care MatrixCare
PACS (Large Hospital/IDN) Sectra PACS
Patient Access Experian Health eCare NEXT
Patient Accounting & Patient Management (Large Hospital/IDN) Epic Resolute Hospital Billing
Patient Portals Epic MyChart
Population Health Enli CareManager i2i Population Health i2iTracks
Speech Recognition—Front-End MModal Fluency Direct
Surgery Management Cerner Surgical Management
VNA/Image Archive Merge, an IBM Company, iConnect Enterprise Archive

BEST IN KLAS: Physician Practice

Category Recipient
Ambulatory EMR (Over 75 Physicians) Epic EpicCare Ambulatory EMR
Ambulatory EMR (11-75 Physicians) Epic EpicCare Ambulatory EMR
Small Practice Ambulatory EMR/PM (<10 Physicians) CureMD EMR/PM
Practice Management (Over 75 Physicians) Epic Resolute/Prelude/Cadence Ambulatory
Practice Management (11-75 Physicians) athenahealth athenaCollector
Claims and Clearinghouse Navicure ClaimFlow

BEST IN KLAS: Payer Solutions

Category Recipient
Care Management Solutions (Payer) Casenet TruCare
Payer Quality Analytics and Reporting Verscend Quality Reporting

BEST IN KLAS: Professional Services

Category Recipient
Application Hosting Cerner
Cybersecurity Advisory Services CynergisTek
Extended Business Office PwC
Extensive IT Outsourcing CareTech Solutions
Financial Improvement Consulting Premier
HIT Advisory Services MedSys Group
HIT Enterprise Implementation Leadership Optimum Healthcare IT
HIT Implementation Support & Staffing MedSys Group
Partial IT Outsourcing CareTech Solutions CTG
Strategy, Growth, and Consolidation Consulting Premier
Technical Services Leidos Health
Value-Based Care Consulting Premier
Value-Based Care Managed Services Lumeris

BEST IN KLAS: Software

Category Recipient
340B Management Systems Macro Helix 340B Architect
Acute Care EMR (Community Hospital) Cerner Millennium PowerChart/CommunityWorks Clinicals
Advanced Visualization Vital VitreaAdvanced
Alarm Management Connexall
Anatomic Pathology Cerner CoPathPlus
Business Decision Support Strata Decision StrataJazz Decision Support
Cardiology Hemodynamics Merge, an IBM Company, Hemo
Chargemaster Management Craneware Chargemaster Toolkit
Claims Management Experian Health ClaimSource
Clinical Decision Support—Care Plans Elsevier Care Planning
Clinical Decision Support—Order Sets Zynx Health ZynxOrder
Clinical Decision Support—Point of Care Clinical Reference EBSCO Health DynaMed and DynaMed Plus
Clinical Decision Support—Surveillance Wolters Kluwer Pharmacy OneSource Sentri7
Clinical Documentation Improvement Software (CDI) ChartWise CDI
Computer-Assisted Coding (CAC) Dolbey Fusion CAC
Document Management & Imaging Hyland OnBase
Image Exchange Ambra DG Suite (DICOM Grid)
Infection Control and Monitoring BD MedMined
Integration Engines Corepoint Health Integration Engine
Interactive Patient Systems TVRC pCare
IV Workflow Management MedKeeper PharmacyKeeper
Labor and Delivery Philips IntelliSpace Perinatal
Laboratory (Community Hospital/Ambulatory) Orchard Harvest LIS
Medical Records Coding 3M Codefinder
Mobile Charge Capture MedAptus Pro Charge Capture
Oncology Elekta MOSAIQ
Oncology Treatment Planning Varian Eclipse
PACS (Community Hospital) INFINITT PACS McKesson Radiology
PACS (Imaging Centers/Ambulatory) Sectra PACS
Patient Accounting & Patient Management (Community Hospital) MEDITECH C/S Patient Accounting
Patient Flow TeleTracking Capacity Management Suite
Patient Outreach Talksoft Patient Engagement Messaging Suite
Patient Privacy Monitoring Iatric Systems Security Audit Manager
Quality Management Nuance Clintegrity Quality Management Solutions
Real-Time Location Systems (RTLS) CenTrak RTLS
Retail Pharmacy—Outpatient Epic Willow Ambulatory
Scheduling—Nurse and Staff GE Healthcare Centricity ShiftSelect (API)
Scheduling—Physician Lightning Bolt Scheduling
Secure Communications Platform Voalte One & Voalte Me
Single Sign-On HealthCast eXactACCESS/QwickACCESS
Speech Recognition—Front End Imaging Nuance PowerScribe 360
Speech Recognition—Back End MModal Fluency for Transcription
Standard Secure Messaging Doc Halo
Talent Management Halogen Software ​TalentSpace for Healthcare
Time and Attendance GE Healthcare Centricity Time and Attendance (API)
Urgent Care Practice Velocity VelociDoc Tablet Urgent Care
Universal Image Viewer Agfa HealthCare Enterprise Imaging XERO Viewer

Category Leaders: Payer Solutions

Category Recipient
Payer Claims and Administration Platforms TriZetto Core Claims/Administration Solutions

Category Leaders: Services

Category Recipient
Business Solutions Implementation Services PwC
Clinical Documentation Improvement (CDI) Services PwC
Clinical Optimization Impact Advisors
Go-Live Support Optimum Healthcare IT
Outsourced Coding Peak
Release of Information MRO Corp
Revenue Cycle Optimization Avaap (Falcon Consulting)
Revenue Cycle Outsourcing Navigant Cymetrix
Transcription Services nThrive Precyse

Best in KLAS: Global Software (Non-US)

Category Recipient
Global (Non-US) Patient Administration Systems InterSystems TrakCare PAS
Global (Non-US) Acute Care EMR InterSystems TrakCare EPR
Global (Non-US) PACS Sectra PACS

Regional Category Leaders

Category Recipient
Global Acute Care EMR - Asia/Oceania InterSystems TrakCare EPR
Global Acute Care EMR - Canada MEDITECH Enterprise Medical Record 6.x
Global Acute Care EMR - Europe Epic EpicCare Inpatient EMR
Global Acute Care EMR - Latin America MV SOUL MV
Global Acute Care EMR - Middle East InterSystems TrakCare EPR
Global Patient Administration Systems - Asia/Oceania InterSystems TrakCare PAS
Global Patient Administration Systems - Europe Cerner Millennium PAS
Global Patient Administration Systems - Latin America Philips Tasy PAS
Global PACS - Asia/Oceania Carestream Vue PACS
Global PACS - Canada Intelerad IntelePACS
Global PACS - Europe Sectra PACS
Global PACS - Latin America Fujifilm Synapse
Global PACS - Middle East MILLENSYS Vision Tools Workspace