Epic takes back 'Best in KLAS' title

KLAS unveils 2014 awards
By Bernie Monegain
10:20 AM
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Last year, athenahealth toppled long-favored Epic from its No. 1 spot on the 2013 Best in KLAS list. This year is a different story, with Epic tops in two of three overall categories: Overall Physician Practice Vendor and Overall Software Suite.

The award for the one other overall category, IT Services Firm, went to Impact Advisors.

[See also: athenahealth topples Epic on KLAS list.]

The 2014 Best in KLAS report, published today, ranks healthcare vendors and their solutions by scores from the professionals who use them – healthcare providers.

New segments in this report include Population Health, Urgent Care, Alarm Management and CDI Services.

The KLAS report also highlights shifts in product performance, upcoming products and services to watch, and the continual efforts vendors are making to produce quality options.

Also today, KLAS published the inaugural edition of the Global Best in KLAS report.

The separate report ranks vendor and product performance outside the United States in the following segments: Electronic Medical Record, Patient Administration System and Picture Archiving and Communication System.

"We are honored to be able to continue to work with talented healthcare providers to create the annual Best in KLAS report. Their feedback is beneficial as vendors strive for excellence," said Adam Gale, CEO and president of KLAS Research, in a news release announcing the winners.

"We also look forward to expanding our global research initiative to evaluate additional products and services that impact both provider and vendor success," he said.

The list of winners is on the next page.

BEST IN KLAS 2014

  • Overall Physician Practice Vendor – Epic
  • Overall IT Services Firm – Impact Advisors
  • Overall Software Suite – Epic
  • Acute Care EMR – Epic EpicCare Inpatient EMR
  • Ambulatory EMR (1-10 Physicians) – Cerner Powe Chart Ambulatory
  • Ambulatory EMR (11-75 Physicians) – Epic Epic Care Ambulatory EMR
  • Ambulatory EMR (Over 75 Physicians) – Epic Epic Care Ambulatory EMR
  • Application Hosting (CIS/ERP/HIS) – Cerner
  • Business Intelligence Analytics – Dimensional Insight The Diver Solution
  • Cardiology – Merge Cardio
  • Claims and Clearinghouse – ZirMed
  • Clinical Implementation Principal – Impact Advisors
  • Community HIS – MEDITECH CIS (6.0)
  • Document Management and Imaging – Hyland Software OnBase Enterprise Content Management
  • Emergency Department – Wellsoft EDIS
  • Enterprise Scheduling – Streamline Health Looking Glass Enterprise Scheduling and Resource Management (Unibased)
  • ERP – McKesson ERP Solutions
  • Extended Business Office – PwC
  • Global (Non-U.S. Acute EMR – Allscrips Sunrise Clinical Manager
  • Global (Non-US) PACS – Sectra PACS
  • Global (Non-US) Patient Administration Systems – Cerner Millennium Patient Administration System
  • Health INFORMATION EXCHANGE (HIE) – Epic Care Everywhere
  • Homecare – Thornberry NDoc
  • IT Outsourcing (Extensive) –Care Tech Solutions
  • IT Outsourcing (Partial) – Stotenberg Consulting
  • Laboratory – Pic Beaker
  • PACS – Sectra PACS
  • Patient Access – Experian Health eCare NEXT (passport)"
  • Patient Accounting and Patient Management – Epic Resolute Hospital Billing
  • Patient Portals _ Epic MyChart
  • Planning and Assessment – Navin, Haffty and Associates (NHA)
  • Practice Management (1-10 Physicians) – athenahealth, athenaCollector
  • Practice Management (11-75 Physicians) – athenahealth, athenaCollector
  • Practice Management (Over 75 Physicians) – Epic Resolute/Prelude/Cadence Ambulatory
  • Radiology – DR Systems Unity RIS
  • Revenue Cycle Transformation – PwC
  • Speech Recognition – Front End – Dolby Fusion Speech EMR
  • Surgery Management – Epic OpTime
  • Technical Services – Orchestrate healthcare
  • Transcription Services – Precyse

KLAS Category Leader 2014

  • 340B Management (Inpatient) – Sentry Sentinel
  • Acute Care EMR (Community) – Cerner CommunityWorks Clinical Suite
  • Anatomic Pathology – Cerner CoPathPlus
  • Anesthesia – Surgical Information Systems Anesthesia
  • Blood Bank – SCC SoftBank
  • Budgeting – Healthcare Insights INSIGHTS
  • Cardiology Hemodynamics – Merge Hemo
  • CDI Services – Navigant
  • Clicnical Decision Support | Care Plans – Zynx Health ZyncCare
  • Clicnical Decision Support | Order Sets – Wolters Kluwer ProVation Order Sets
  • Clicnical Decision Support | Point of Care Clinical Reference – Logical Images VisualDx
  • Clicnical Decision Support | Surveillance – Premier TheraDoc Clinical Surveillence
  • Computer-Assisted Coding – Optum Computer-Assisted Coding
  • Decision Support | Business – Strata Decisions StrataJazz Decision Support
  • ECG Data Management – Epiphany Healthcare Cardio Server
  • Eligibility Enrollment Services – Emdeon (Chamberlin Edmonds)
  • Enterprise Advanced Visualization – Tera Recon Aquarius iNtuition Enterprise
  • EMPI – NextGate MatchMetrix EMPI
  • Financial ERP Implementation – PwC
  • Global Acute EMR | Europe – Cerner Millennium PowerChart
  • Global Acute EMR | Northern America (Canada_ – Allscripts Sunrise Clinical Manager
  • Global PACS | Asia Pacific – Carestream Vue PACS
  • Global PACS | Europe – Carestream Vue PACS
  • Global PACS | Northern America (Canada) – Intelerad IntelePACS
  • Global Patient Administration Systems | Europe – ChipSoft PAS
  • Go-Live Support – encore
  • ICD-10 Consulting – Accenture Health
  • Image Exchange – DICOM Grid DG Suite
  • Infection Control and Monitoring – CareFusion MedMined
  • Interactive Patient Systems – GetWellNetwork System
  • Interface Engines – Corepoint Health Integration Engine
  • Labor and Delivery – Clinical Computer Systems OBIX Perinatal Data System
  • Laboratory (Small/Ambulatory) – Orchard Harvest LIS
  • Long-Term Care – PointClickCare
  • Mammography Information Systems – PenRad MIS
  • Medical Device Integration Systems – Capsule DataCaptor
  • Medical Records Coding – Nuance Clintegrity 360 Coding
  • Mobile Data Systems – Ingenius Med Impower
  • Oncology – Elekta MOSAIQ
  • Other Implementation – Nordic Consulting
  • Outsourced Coding ­ LexiCode
  • PACS (Ambulatory) ­ Sectra PACS
  • PACS (Community) – Sectra PACS
  • Patient Accounting and Patient Management (Community) – MEDITECH C/S Patient Accounting
  • Patient Flow – TeleTracking Capacity Management Suite
  • Patient Privacy Monitoring  – Iatric Systems Security Audit Manager
  • Pharmacy – Outpatient (Retail) – ScriptPro SP Central Pharmacy Management System
  • Point of Inventor Management _ PAR Excellence Systems
  • Population Health – Phytel Population Health Management Suite
  • Quality Management  – Nuance Clintegrity 360 Quality Management Solutions
  • Real-Time Location Systems (RTLS) – Stanley Healthcare MobileView
  • Release of Information – MRO Corp
  • Revenue Cycle | Charge Capture – Craneware Bill Analyzer
  • Revenue Cycle | Chargemaster Management – Craneware Chargemaster Toolkit
  • Revenue Cycle | Claims Management – SSI Group Billing (ClickOn/AllNet/Net Billing)
  • Revenue Cycle | Outsourcing – Parallon Business SolutionSingle Sign-On – HealthCast eXactACCESS/QwickACCESS
  • Speech recognition | Back End – Dolbey Fusion Speech
  • Staff Augmentation – Navin, Haffty and Associates (NHA)
  • Staff/Nurse Scheduling – GE Healthcare API Healthcare ShiftSelect (Saas-based)
  • Talent Management – Halogen Software TalentSpace for Healthcare
  • Time and Attendance – GE Healthcare API Healthcare Time and Attendance
  • Treatment Planning ­ Varian Eclipse
  • Urgent Care – Practice Velocity VelociDoc Tablet Urgent Care
  • VNA/Image Archive – TeraMedica Evercore