Epic Systems wins contract at University Hospital in Dubai

Epic Systems, a privately held software company based in Verona, Wis., will roll out clinical technology at the University Hospital at the Mohammed Bin Rashid Al Maktoum Academic Medical Center of Dubai Healthcare City.

Dubai Healthcare City officials announced a seven-year contract with Epic.

The partnership breaks new ground for healthcare in the Middle East, they said, and positions the University Hospital as a leader and innovator of clinical quality through utilizing state-of-the-art healthcare information systems.

The EpicCare system will allow clinicians and patients at the University Hospital to view, share, and act on the latest patient information and clinical intelligence available worldwide.

The University Hospital's healthcare will incorporate the latest medical research, technology and innovation, integrated with Harvard Medical School Dubai Center Institute for Postgraduate Education and Research, the Al Maktoum Harvard Medical Library, and Dubai Healthcare City's own electronic health record.

"The EpicCare Healthcare Information System will help us increase our operational efficiencies, leading to enhanced patient care and satisfaction," said Jim Kingsbury, chief executive officer of University Hospital.

The University Hospital's partnership with Epic Systems covers all aspects of its clinical offerings as part of a comprehensive approach towards building one of the most technologically advanced hospitals in the region, Kingsbury said.

In addition, the integration with Dubai Healthcare City's electronic health record network will allow patient-centric records to be accessed wherever the patient or other healthcare providers require up-to-date health information, including from their own homes.

"Epic Systems and University Hospital share a vision for improving health information systems through an integrated approach," said Judy Faulkner, chief executive officer of Epic Systems. "Our clinical and administrative software solutions offer the flexibility to integrate with clients' existing applications to positively impact the quality of patient care."

The selection of Epic Systems for University Hospital is the result of an 11-month evaluation period, examining almost two dozen worldwide providers of healthcare systems, officials said.