Connecticut’s largest health system bets on GE Healthcare to boost efficiency

Hartford HealthCare says partnership will help it transform care delivery over seven years.
By Bernie Monegain
01:11 PM
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Hartford HeathCare CEO Elliot Joseph

"We are focused on ensuring patients get the care they need, where they need it," said Hartford HeathCare CEO Elliot Joseph.

GE Healthcare and Hartford HealthCare announced Tuesday a seven-year initiative to improve the safety and speed of patient care at the Connecticut-based healthcare system.

The partners plan to introduce a series of related projects over the years, all aimed at boosting patient care and efficiency.

GE will help implement and activate Hartford HealthCare's new Care Logistics Center. The Center’s goal is to improve patient and staff experience by reducing waiting times and improving communication between providers and facilities.


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“We are redesigning the way we organize and deliver care,” Hartford HeathCare CEO Elliot Joseph said in a statement. “We are focused on ensuring patients get the care they need, where they need it, and to coordinate that care so it is faster, safer and, ultimately, more affordable.”

The initiative has four main objectives: Improve patient experience, leverage advanced analytics, drive efficiency to lower cost and achieve $14 million in savings over seven years; and to further develop complex digital imaging services.

[Also: Boston Children's Hospital, GE Healthcare to build brain imaging software in the cloud]

“To truly transform the patient experience at this level requires us to completely rethink how and where we can improve efficiencies,” John Flannery, president and CEO of GE Healthcare, said in a statement.

GE brings to the table its advanced analytics to determine the best strategies for designing clinical programs.

Hartford HealthCare runs a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center and two community hospitals. The system also includes a behavioral health services network, a primary care physician practice group, a regional home care system, senior care services, a cancer institute with five cancer centers and a physical therapy rehabilitation network.

Twitter: @Bernie_HITN