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Brigham and Women's chooses LodgeNet for interactive patient education

July 17, 2008 | Eric Wicklund, Contributing Editor

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BOSTON – More than 700 patients at Boston's Brigham and Women's Hospital will be able to watch educational videos and movies and listen to music at their bedside, thanks to a deal struck between the hospital and LodgeNet Healthcare.

LodgeNet Healthcare, a division of the LodgeNet Interactive Corp., a Sioux Falls, S.D.-based provider of media and connectivity solutions for the healthcare and hospitality fields, is redesigning the hospital's patient TV network and installing the LodgeNetRX Interactive Patient Television System. The system includes video on demand (VOD) movies, music and a patient education management solution, to be provided in conjunction with Patient Edu, LLC.

"LodgeNet Healthcare and Patient Edu, LLC are working with my team to better understand our Patient Education Program principles," said Ann Furey, Brigham and Women's Patient Education Program manager. "Brigham and Women's Hospital strives for excellence in all aspects of patient care, and patient education is no exception. We intend to advance our efforts toward this goal through the application of this solution in our patient interactions."

Brigham and Women's Hospital is a 757-bed non-profit teaching affiliate of Harvard Medical School and a founding member of Partners HealthCare, an integrated healthcare delivery network.

The LodgeNet Interactive Corp. serves more than 1.9 million hotel rooms representing 10,000 hotel properties worldwide and has been making headway in the healthcare market for the past two years, with systems installed in 31 healthcare facilities to date.  

According to the company, a recent survey shows that hospitals with interactive patient education systems enjoy greater patient satisfaction ratings and other benefits over hospitals without such systems. The systems are designed to improve the patient education process, creating a more empowered and satisfied consumer, and help reduce the estimated 5 million hospital re-admissions each year.

"To have such a prestigious hospital rely on LodgeNet for their patient education and entertainment needs speaks volumes about the service they know we can deliver," said Gary Kolbeck, vice president of healthcare business development for LodgeNet. "Our system can benefit not only the patient but the hospital as well with improved operational efficiencies."

How do interactive patient education systems affect a hospital's bottom line? E-mail your opinions to Managing Editor Eric Wicklund at eric.wicklund@medtechpublishing.com.

Eric Wicklund
Editor of mHIMSS.org
Follow Eric on Twitter @eriwick
Related Topics:
  • Boston
  • Brigham
  • Brigham and Women's Hospital
  • The LodgeNet Interactive Corp.

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