Healthcare IT NewsHealthcare IT News
TwitterFacebookLinkedInHealthcareITNews International
  • Home
  • Topics
    • ARRA/Stimulus
    • Business Intelligence
    • Claims Processing
    • Data Warehousing
    • EDIS
    • Election 2012
    • Electronic Health Records
    • Enterprise Content Management
    • Enterprise Resource Planning
    • ePrescribing
    • Financial/Revenue Cycle Management
    • Health Information Exchange (HIE)
    • ICD-10
    • Mobile/Wireless
    • Network Infrastructure
    • Policy and Legislation
    • Privacy and Security
    • Quality and Safety
    • RIS and PACS
    • RTLS
    • Telehealth
    • Workforce Management
  • Issues
    • January 2012
    • December 2011
    • November 2011
    • October 2011
    • September 2011
    • August 2011
  • Webinars
    • Upcoming Webinars
    • On Demand Webinars
  • White Papers
  • Blog
  • Events
  • HIMSS JobMine
  • RSS
  • Press Releases
  • Slideshows
  • Videos
  • Podcasts
  • Supplements
  • Survey Analyses
  • Newsletters
  • Advertise
  • Login
  • Register
  • SUBSCRIBE
    • Newspaper
    • Email Newsletter
Home » News
Receive News By Email

  • del.icio.us
  • Digg
  • StumbleUpon
  • Reddit
  • Facebook
  • Google
  • RSS Icon
  

Aetna offer a move to maintain trust

June 30, 2009 | Kyle Hardy, Community Editor
From the July 2009 print issue

HARTFORD, CT – Health insurer Aetna, Inc., will provide 65,000 individuals with free credit monitoring for a year after its job application Web site was breached.

The Web site, which was maintained by the Taleo Corporation, had Social Security numbers of current and past employees and individuals who received job offers from the insurer.

The site reportedly held e-mail addresses for about 450,000 individuals who had applied for jobs or submitted resumes to the company and were waiting to be notified about job openings. Spokeswoman Cynthia Michener said Aetna doesn’t know how many were copied, but the site has been disabled and is undergoing a “thorough forensic review” by an outside company.

“The investigation did not conclude definitively that any other information was accessed,” said Michener, however she said Aetna was taking “precautionary measures”.

The Aetna home page contains an alert that says “spammers have sent e-mails claiming to be responding to a job inquiry from the recipient and requesting personal information. These emails are not from Aetna, but may appear to be. As with any suspicious e-mail, if you receive one, please delete it and do not forward the message.”

This is not the first time the Hartford, Conn.-based insurer has had to provide free credit monitoring services. In April 2006, Aetna notified approximately 38,000 members that an employee’s laptop computer containing certain personal member information was stolen from a car in a public parking lot.

Aetna CEO and President Ronald A. William said at the time, “In this case, our employee did not follow our corporate policies, and it was coupled with a criminal theft. In light of this, we are augmenting our efforts to ensure employee compliance with all Aetna security requirements.”

“Almost any company of any size has had a security breach. If they haven’t found one, then they aren’t looking,” said Lisa Sotto, partner and head of the Privacy and Information Management Practice at Hunton & Williams. “It’s important to be proactive, so there’s a plan in place. The best prepared companies have a plan on the shelf ready, and conduct mock breaches.”

“The key for any company that experiences a breach is to maintain the trust of the affected individuals,” she added. “In this case, providing credit monitoring was a move that was carefully designed to help maintain the trust of the individuals impacted.”

 

Related Topics:
  • July 2009
  • Aetna Inc.
  • Cynthia Michener
  • Hartford
  • Kyle Hardy
  • Taleo Corporation

Reader Comments (0)Login to Post a Comment

Most Popular

Latest Headlines
Most Popular
  • 10 most outlandish kinds of ICD-10 codes
  • 5 stages of EHR maturity and patient collaboration
  • 5 simple ways to realize ROI from your EHR
  • 'Obamacare' a lightning rod, but what about health IT?
  • Remote health monitoring pegged at 3 million users by 2016
  • H.I.T. Men and Women to pick up awards at HIMSS12
  • University challenge targets NCDs with mHealth and social media
  • Indiana health exchange taps AT&T to scale up
  • eHealth Initiative releases recommendations for accountable care
  • One surgeon's take on need for culture change in medicine

WEBINARS AND WHITE PAPERS

  • ON DEMAND WEBINARS
    The Value of Document and Content Management in Healthcare Transformation
  • WHITE PAPERS
    The Christ Hospital Case Study: Improving Operations and Ensuring the Best Possible Patient Care with ECM
  • WHITE PAPERS
    The Scarborough Hospital: Establishing a Document Management Strategy for EHRs
  • WHITE PAPERS
    Business Intelligence for Hospitals: Empowering Healthcare Providers to Make Informed Decisions
  • WHITE PAPERS
    Winning the EHR Battle with Enterprise Content Management
More Resources
Syndicate content

HIMSS JOBMINE

  • Director, Sales - HIMSS - Arlington, VA
  • Program Analyst - Mathematica Policy Research - Princeton, NJ
  • Oracle Implementation Analyst - Virginia Mason Medical Center - Seattle, WA
  • Web and Custom Development Manager - Virginia Mason Medical Center - Seattle, Washington
  • Epic Analyst/Builder - Vitalize Consulting Solutions - Nationwide
more jobs

Marketplace

Follow Healthcare IT News on TwitterFan Healthcare IT News on FacebookJoin Healthcare IT News on LinkedInRSS Subscriptions
Digital EditionBlogEvents
JobsMobile SiteMobile App
 
Healthcare Finance News Government Health IT EHRWatch Healthcare Payer News HITECHWatch ICD10Watch mHIMSS PhysBizTech NHINWatch
©2012 MedTech Media Healthcare IT News is a publication of MedTech Media
Subscribe Advertise About Us Privacy Policy