Enterprise content management, or ECM, refers the strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information wherever it should exist.
ECM is an ongoing and evolving strategy for maximizing how content should be used. ECM technologies manage the complete cycle of content and are integral to a successful compliance strategy. ECM tools, if properly used, can help reduce the overall cost of compliance to the business.