Quality and Safety

By Steve Whitehurst 08:20 am October 13, 2014
With meaningful use Stage 2 underway, many healthcare organizations are pouring significant resources into patient portals in order to engage patients and receive incentives. Although many are planning to fully maximize these tools, portals do have their limitations.
By Keith W. Boone 09:15 am October 09, 2014
In trying to work through an issue with internet tech support, Keith Boone ran into a problem that patients (especially chronic ones) have with their doctors.
By Stephen S. Hau 08:03 am October 03, 2014
We should be in the midst of the gilded age of healthcare IT. Yet, praise for healthcare IT systems is few and far between. Success stories are rare. What gives?
By David Lareau 09:11 am October 01, 2014
How can a physician's productivity and focus on the patient be maintained while using an EHR at the point of care, and why do many systems fall short on this?
By Bird Blitch 09:20 am September 29, 2014
Hospitals and health systems can learn from businesses like Trader Joe's, Ikea and Target -- sustainable models that deliver quality and affordable products with an emphasis on exceptional customer service through many touch points, all of which is enabled through technology.
By Samir Damani 09:45 am September 17, 2014
There's growing buzz around Apple's HealthKit, billed as the latest and greatest in data aggregation. Aggregating health data is a good first step towards proactively improving health. But the larger question is: How will this data advance society's broader healthcare goals?
By David Palkoner 09:08 am September 16, 2014
While greater interoperability between systems is driving more information exchange than ever before, this approach is only one step in improving health outcomes. Using the latest technology to turn information into actionable data that is helpful at the point of care is essential.
By Andrew Underhill 07:47 am September 08, 2014
When looking for ways to bolster patient engagement, healthcare providers may benefit from the work payers have done so far. Following are five lessons learned providers can use from payers to get patients involved.
By Sherwood Chapman 08:45 am September 04, 2014
The daunting task of connecting fragmented data is the responsibility of providers and insurance providers after the adoption of EHR systems. How can this process be simplified?
By Delia Caldwell 01:22 pm August 26, 2014
For emergency departments seeking to improve efficiency, it might seem natural to focus on tracking median statistics for patient care. But median numbers, important though they may be, tell only part of the story -- and a slightly skewed one at that.

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