Patient Engagement

doctor texting patients
By Bill Siwicki 04:22 pm January 12, 2018
Doctors on the front lines of the opioid crisis find text messaging helpful in managing treatment with patients.
telemedicine

A snap shot of Methodist's new telehealth tool. Credit: Methodist

By Bill Siwicki 04:06 pm January 11, 2018
A patient-focused strategy is at the heart of the provider's decision to launch the system, which gives easy access to remote care.
patient satisfaction
By Bernie Monegain 10:14 am January 11, 2018
Cultivating a strong relationship with patients can translate into higher satisfaction scores but there is a widespread failure to communicate about the most appropriate way to reach consumers.
University of Iowa Children’s Hospital wave

Patients who can make it to the 12th-floor viewing area of the hospital and football fans at the UI Hawkeyes' Kinnick Stadium wave to each other after the first quarter of every Iowa home game. Credit: YouTube 

By Mike Miliard 10:07 am January 08, 2018
At HIMSS18, CMIO and nursing informaticist from UI Health Care show how bedside technology – and the love of a Big 10 football team – have boosted patient experience scores in a big way.
By Mike Miliard 08:54 am January 08, 2018
Experts will share best practices for putting the patient first – and creating a competitive advantage.
CMS policy on texting patient information
By Dave Muoio 03:46 pm January 02, 2018
The policy outlined now mirrors the current position of the Joint Commission, which underwent its own series of flip-flops on the subject in 2016.
Intermountain app for heart failure patients
By Bernie Monegain 11:14 am December 21, 2017
Hospital says 8 percent more patients using the app were alive after 180 days than those not using the software, which alerts clinicians when heart failure conditions become more advanced.
Zuckerberg San Francisco General Hospital cuts readmission

Zuckerberg San Francisco General Hospital. Credit: UCSF

By Jeff Lagasse 03:39 pm December 18, 2017
The San Francisco Health Network affiliates also achieved increases in patient and physician satisfaction rates.
Best Hospital IT Departments
By Mike Miliard 06:43 am December 15, 2017
Cerner Oncology platform go-live, Stage 7 adoption and rolling out a 24/7 mobile app are all on tap this year.
PwC: Top 12 defining healthcare issues of 2018
By Bill Siwicki 01:18 pm December 14, 2017
AI, IoT, cybersecurity, disaster preparedness and patient experience are prime concerns, according to PwC.

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