Auditing medication reconciliation

BIDMC has a major focus on process improvement and lean approaches to workflow.

When we declare a goal we develop metrics to track our processes and remeasure our performance to ensure our changes have a lasting effect.

I was recently asked about our adherence to medication reconciliation, a Joint Commission requirement and a pay for performance goal for us.

We have 3 major medication reconciliation workflows - Emergency Department, Inpatient and Outpatient - which ensure we document a complete medication list at every transition and communicate that list to the next provider, ensuring continuity of care.

Our last audit was completed on November 19, 2008.

Big Data and Healthcare Analytics Forum June 4-5 Washington

* A total of 1326 records across the various areas were reviewed

* We found 95% compliance with Communication of Updated List of Medications to Next Provider of Care.

Each time we do an inpatient review, we select a date and then review discharges from the prior two days. In the last round, the date selected was 11/19, and we reviewed 161 discharges from 11/17 and 11/18. There were 263 discharges on those days, so the % reviewed was 61%.

Our full results are below:

Service Line Visits Reviewed Medications Added Sent to Next Provider %
ED 76 39 38 97%
Inpatient 161 144 133 92%
Same Day Surg 55 38 35 92%
Procedure 168 10 10 100%
Ambulatory 866 341 328 96%
Total 1326 572 544 95%

We will continue this quarterly monitoring into 2009 and the dates to save include:

Wednesday, February 11, 2009

Wednesday, May 20, 2009

Wednesday, August 19, 2009

Wednesday, November 18, 2009

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